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G-P

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  1. G-P
    Hi Jim I look into it for you. Apologies for the delayed response.
  2. G-P

    G-P posted a gallery image in Uncategorized

  3. G-P
    Guidelines: > Images posted here are available for general critique and discussion. You may specify a particular area of comment: even doing so, latitude will be given to responses which comment outside any specific requests made in the Opening Post. > Note: "No Words" is the forum to use if you do not want any critique or comment: do not request 'not for critique' if you post your image here. > As a general guide, as with all forums, keep the size to a maximum of 1000px along the longest side as that works well. > When you create a new thread you can also choose to use the function "Post a Poll". This option can tailor the specific critique you seek and / or to institute a voting system for your image. You can leave this open ended OR you can ask they choose from your answer set - its something you can set up when doing the OP. You have up to 10....you could even make this your own "ratings" system - where you set your scale. ie - Ask the community to rate your photo based on following criteria of X and Y - then provide your own scale 1-4, 1-7, 1-10 - whatever rating scale you'd like. This format lets the OP choose areas of concern or interest in a particular image - a few examples could be Composition, Exposure, Critical Focus, Color, Use of Light - etc. Another approach, this photo would be improved by, then a series of choices to vote for. Could be as simple as this photo is Excellent, Good, Fair, Poor. An example - (This OP has been modified by William Michael to condense the original thread into one Sticky Post)
  4. G-P
    I'll see what I can find!
  5. G-P
    Thank you - I found the transaction, refunded the charge and will close your account and profile with us.
  6. G-P
    If she was signed up for auto-renewals that is why the account was charged. I am private messaging her now to get more information to get to the bottom of it. Either way, we'll refund her money if her intent was not to have a subscription because she was not using the site. Below is a snapshot of what you should see in "My Account" - cancel subscription button is circled.
  7. G-P
    I can investigate. We launched the new site in February of 2017, prior to that we did not have auto renewals, so my guess is you subscribed in February of 2017 and were signed up for auto-renewals. Email notifications go out prior to the charge occurring, so if settings were not changed the account would have been charged. We do not store CC information on file at photo.net - we have encrypted tokens from Stripe (who is our CC processor). But again I can investigate, I will send you a DM to get more information.
  8. G-P
    We show no record of charging his account, I have a private conversation going on with him to get to the bottom of it. My sense is that based on his messages to me, he feels we charged him because he still has access to his account. In other words - I'm not sure he knows there is a free membership status available on photo.net, which is the status an account will go to in the event it does not renew. Again, I have a private conversation going with Kevin now to get to the bottom of it.
  9. G-P
    Title or button that says "View Comments"
  10. G-P
    Tech is looking into it, should be resolved soon. Thank you! GP
  11. G-P
    You can unfollow yourself by simply clicking the follow button again. However to Sanfords point - we need tech support to offer us the option to block followers (other than ourselves) if we felt so inclined.
  12. G-P
    We have had international prizes in the past and will in the future. I'm just telling you that in general, when we get a piece of equipment - those advertisers/sponsors are pulling from their country specific US budgets so they want the prize winner to be US based. We usually don't work with manufacturer budgets in UK, CA, DE (or fill in country not US) which is why we haven't had equipment prizes for our international friends. Generally speaking, manufacturer budgets seem to be focused by country and we rarely work directly with them on international basis. But again - we have had international prizes in the past and will in the future.
  13. G-P
    Without seeing what you were trying to posting its hard to say.
  14. G-P
    I agree John - physical prizes we get often (lens - for example) are often tied to an advertising campaign the sponsor is doing with us and those budgets are generally geographic in nature (ie US only) for a number of reasons like customs, shipping charges, etc.. Moving forward we can be sure to include an international prize and if necessary break it out separately. 40% of our users are based in US so we'll still likely cater to our sponsors requests, but be sure to have a prize allocated for our international friends and have those prizes be deliverable via email.
  15. G-P
    Hello - I'm working on a schedule of contests for the next 3 months. If you have suggestions on a new theme you'd like to see - please feel free to DM me. I expect to have the schedule of contests it published by the end of the week.
  16. G-P
    Changing your email does currently pose an issue with how we're currently set up. Its next on the list of bugs to be fixed. I will DM you to get it straightened out.
  17. G-P
    We tried to address this suggestion with "applause" on the photo side of the site as a shot of dopamine. Exactly as Medium.com does "applause" on articles published on their platform.
  18. G-P
    No it is not possible currently. If you don't want someone to comment on your photos - you can remove their comments, but there isn't a way to block or "ignore" that person as there is in the forums.
  19. G-P
    Thank you for the suggestion Supriyo.
  20. G-P
    If someone left a comment on a photo you wish to remove - you can do so. Simply mouse over your gravatar>click on Portfolio>click on Comments - there should be a link in there to "remove comment". Again if someone is harassing you - please DM me and we'll address it. If someone left a comment on your portfolio page - you can go to My Account and remove comments from your profile - then DM me and we'll address the comment together.
  21. G-P
    Egypt
    great photo
  22. G-P
    Egypt
  23. G-P
    We do not have a way to block individuals from viewing your photos on the photo side of the site however as Hector said we do have "private client galleries" - which are intended for only sharing photo galleries with those you give permission to. If someone is harassing you please DM me
  24. G-P
    I can look into it for you Jim. I'll DM you with what I find on your account.
  25. G-P
    we can delete profiles - happy to do so for you, please DM me the email address associate with the profile and we can delete it.
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