mottershead Posted September 10, 2005 Share Posted September 10, 2005 We have implemented the capability to pay for a photo.net subscription directly with your credit card on a Secure Server, rather than going through a PayPal account. The interface still allows you to pay via PayPal, also. <p>Before making it generally available, I will make the URLs available here as a beta test for a while. If you use this new facility, and your credit card is over-charged in any way, I will refund the entire amount that you were charged, and let you have the subscription (or renewal) for free. <p>Here are the URL's for 1 and 3 year subscriptions: <ul> <li><a href="https://www.photo.net/pay.adp?item=subscription&qty=12">One Year Subscription for $25.00</a> <li><a href="https://www.photo.net/pay.adp?item=subscription&qty=36">Three Year Subscription for $68.00</a> </ul> <p>Please post your experiences with this new interface, or problems, in this thread. Link to comment Share on other sites More sharing options...
mottershead Posted September 10, 2005 Author Share Posted September 10, 2005 It looks like Peter Daalder already found an issue. Even though the documentation for the payment gateway says that "State" is required only for Canada and the U.S., it would appear it is also required for Australia. Currently, State is a select box, and only American and Canadian States are included in the list. Link to comment Share on other sites More sharing options...
peter_daalder Posted September 10, 2005 Share Posted September 10, 2005 Brian, you know that I have never had any hassles with PayPal, but for the sake of trying out this new option, from outside the US, I can report the following:<br> "Credit Card Authorization Failed." "The authorization system returned the following error: "The field Billing Address State is required."<br>"Perhaps you mistyped something, and correcting your card information will fix the problem."<p>Since the field Billing Address State is "US only", I deliberately left this blank...<br> Link to comment Share on other sites More sharing options...
peter_daalder Posted September 10, 2005 Share Posted September 10, 2005 To continue the trial, I'll be more than happy to pick a US state. I've always wanted to visit Maine - for instance... Link to comment Share on other sites More sharing options...
mottershead Posted September 10, 2005 Author Share Posted September 10, 2005 Peter, I've been watching the log, and I saw that you had a problem. I've changed the State field into a text box so that Australians can enter a state. I don't have a list of countries where "state" is required. (Actually, I do, but it just says Canada and the U.S., which is obviously not correct.) The payment gateway does not accept all the countries on the list, by the way. I already tried several where it failed. Link to comment Share on other sites More sharing options...
peter_daalder Posted September 10, 2005 Share Posted September 10, 2005 That seems to have fixed that issue, Brian! <br>Transaction successfully completed:<br>"Your credit card has been charged US$ 25.00, and we have registered your new or extended subscription. The transaction id is 72U65566FW200025B. Please make a note of it in case you need to contact us about this payment. Thank you very much for your support of photo.net."<p>Thank you very much for implementing this new way to show our support. There is no excuse for anyone with a credit card, now... Link to comment Share on other sites More sharing options...
mottershead Posted September 10, 2005 Author Share Posted September 10, 2005 Congratulations, Peter. Looks like you are the first person to get a subscription renewal from photo.net using a direct credit card payment, and from Tasmania, to boot. Thank you. Link to comment Share on other sites More sharing options...
peter_daalder Posted September 10, 2005 Share Posted September 10, 2005 ...in those countries where this will work... Link to comment Share on other sites More sharing options...
peter_daalder Posted September 10, 2005 Share Posted September 10, 2005 OK, it looks like it works fine from downunder.<br> Could someone from Europe give it a try, now? Link to comment Share on other sites More sharing options...
pmj Posted September 10, 2005 Share Posted September 10, 2005 I just tried it (Netherlands, Europe). No errors during the transaction. I'll keep an eye on My Workspace to see if the expiration date of my subscription will be updated. Link to comment Share on other sites More sharing options...
pmj Posted September 10, 2005 Share Posted September 10, 2005 Does one get an e-mail to confirm the transaction? I think that would be nice, if only for record-keeping. Link to comment Share on other sites More sharing options...
pmac Posted September 10, 2005 Share Posted September 10, 2005 Hooray - good one Brian. Link to comment Share on other sites More sharing options...
RobertChura Posted September 10, 2005 Share Posted September 10, 2005 Brian, can you respond to this http://www.photo.net/bboard/q-and-a-fetch-msg?msg_id=00DQUK. If the offer is no good let me know and I would then like to renew via the new method. Link to comment Share on other sites More sharing options...
blakley Posted September 10, 2005 Share Posted September 10, 2005 Yay. Thank you. I'm very happy, and hopefully you are too.... Link to comment Share on other sites More sharing options...
mottershead Posted September 10, 2005 Author Share Posted September 10, 2005 Robert, if you renew using the new method, I will let you have the 50% upgrade, since you tried to renew during the subscription drive. Thanks for your kind support of the site. Link to comment Share on other sites More sharing options...
mottershead Posted September 10, 2005 Author Share Posted September 10, 2005 Patrick, I turned off the emailed receipts that we do with the PayPal subscriptions because with the credit cards, we don't have a reliable email address, only the one which people used to register on photo.net, which is frequently not reliable. I guess I could still send the mail to that address, and if people don't get the receipt -- well, I wouldn't be to blame for the fact that they haven't kept their email up to date, I suppose. Link to comment Share on other sites More sharing options...
peter_daalder Posted September 10, 2005 Share Posted September 10, 2005 Just noticed that my subscription expiry has been updated. Thank you, Brian.<br> I would like to support Patrick's suggestion of a confirmation e-mail, just for record keeping purposes only. Link to comment Share on other sites More sharing options...
mottershead Posted September 10, 2005 Author Share Posted September 10, 2005 So far, six people from several countries have used the new capability to subscribe or renew. It looks like the State thing is a bit confusing, since it has to be the two letter code for the U.S. and Canada, and is required for Australia (at least) but the states have to be spelled out, as in Tasmania. These rules were not documented. Once I changed the form to let Peter Daalder type in Tasmania, a couple of U.S.-based people got caught by the requirement to put in the two-letter state code, but the error messages were reasonably clear, and they figured it out on the second try. Apart from that, it looks like it is working well. I will have to think about how to direct Americans towards the two-letter codes, while still letting Australians type in Tasmania, New South Wales, Queensland, etc. Link to comment Share on other sites More sharing options...
peter_daalder Posted September 10, 2005 Share Posted September 10, 2005 Oh, I see. No worries, Brian.<br> Never mind the 5-minute gap between those last two posts, I got side-tracked (and, what's more, I'm a two finger typist) :( Link to comment Share on other sites More sharing options...
sandy_gruskin1 Posted September 11, 2005 Share Posted September 11, 2005 Brian: Please clarify how to by pass Pay Pal. When I click on the URL for a one year subscription and follow the log in instructions, I end up with a window that looks like a subscription through Pay Pal. Thanks. Link to comment Share on other sites More sharing options...
jim nichols Posted September 11, 2005 Share Posted September 11, 2005 Everything went smooth until I looked at the final record of the transaction. The truncated credit card number is unusual. I will assume it was recorded correctly. Link to comment Share on other sites More sharing options...
neild Posted September 11, 2005 Share Posted September 11, 2005 Not a Complaint: I'm glad to know you're keeping the PayPal option too, as I prefer that to everything else! (I know I must be in a minority, but just thought I'd voice support <i>for</i> PayPal before it gets overlooked!). Link to comment Share on other sites More sharing options...
mottershead Posted September 11, 2005 Author Share Posted September 11, 2005 Sandy, the buttons on the subscriptions page still take you to PayPal. If you want to try the new interface, which I'm beta-testing just on this forum for a couple of days, please use the links in my first post above. Link to comment Share on other sites More sharing options...
andy m. Posted September 11, 2005 Share Posted September 11, 2005 I tried, but not successful so far. I gave correct information and clicked the United Kingom tab. Received the following: "The credit card authorization failed. The authorization system returned the following error: "The country code in the billing address is invalid.". Help? Link to comment Share on other sites More sharing options...
mottershead Posted September 11, 2005 Author Share Posted September 11, 2005 Andy, I just noticed that in the logs. I was amazed that "UK" was not accepted as country code, and I'm researching it. I wonder if it was supposed to be "GB"? Link to comment Share on other sites More sharing options...
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