pmj

Must be a difficult problem to solve... MX Toolbox reports: Connecting to 67.227.191.115 SendSMTPCommand: Timeout waiting for response after 15 seconds. LookupServer 15609ms as well as: SMTP Banner Check: Reverse DNS does not match SMTP Banner SMTP TLS: Warning - Does not support TLS. SMTP Transaction Time: 15.438 seconds - Not good! on Transaction Time

Thanks for letting us know, and for your efforts to get this sorted!

Anything... please?

Any word from tech support? The MX Toolbox website still reports "Unable to connect after 15 seconds," which suggests the mailserver is down, or unreachable due to firewall rules, or something similar.

It seems like the mailserver is still having troubles. MX Toolbox reports Network Tools: DNS,IP,Email Connecting to 67.227.191.115 10/28/2019 9:40:36 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.02 sec] LookupServer 15016ms Hope this can be solved quickly. Thanks!

E-mails are pouring in, so it seems the problem has been solved. Thanks!

Hi Sandy, do you have an update on this issue? Thanks!

Hello, It seems that the photo.net SMTP server is not available. E-mails are not being delivered and MX Toolbox reports that it fails to connect. Connecting to 67.227.191.115 9/9/2019 4:34:23 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.02 sec] LookupServer 15016ms Could you fix this, please? Thanks!

It seems to be fixed, because lots of e-mails have been coming in again. Thanks!

That's good to hear!

This has happened before, and was usually fixed pretty quickly once admin was notified. And the problem appears to have returned: the photo.net mail server is refusing connections, according to MX Toolbox: Test Result SMTP Connect Failed To Connect Connecting to 67.227.191.115 5/13/2019 7:39:21 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.01 sec] Admin: can you look into this? Thanks!

E-mails are arriving again! Thanks you for fixing this issue, much appreciated!

No change yet: e-mails sent to my Gmail account arrive within one minute, but e-mails sent to my photo.net address (which is an alias forwarding to Gmail) seem to be stuck in traffic somewhere. Go admin team, go! Hope you'll be able to solve it quickly.

After sending an email from my work address to my photo.net address, I received this message: Server at photo.net (67.227.191.115) returned '400 4.4.7 Message delayed' 13-3-2019 23:52:53 - Server at photo.net (67.227.191.115) returned '451 4.4.397 Error communicating with target host. -> 421 4.2.1 Unable to connect -> SocketTimedout: Socket error code 10060' Perhaps it will help solve this issue.

The photo.net mail server (mail.photo.net) is not working properly. E-mails sent to my photo.net address are not delivered and mxtoolbox.com reports a time-out when running its SMTP test: Connecting to 67.227.191.115 3/14/2019 1:17:09 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.05 sec] I think the problems started on Tuesday evening or Wednesday morning. I've been using my photo.net e-mail address for ages and would really like it to start working again. Could you look into this and fix it? Thanks!