Must be a difficult problem to solve...
MX Toolbox reports:
Connecting to 67.227.191.115
SendSMTPCommand: Timeout waiting for response after 15 seconds.
LookupServer 15609ms
as well as:
SMTP Banner Check: Reverse DNS does not match SMTP Banner
SMTP TLS: Warning - Does not support TLS.
SMTP Transaction Time: 15.438 seconds - Not good! on Transaction Time
Any word from tech support? The MX Toolbox website still reports "Unable to connect after 15 seconds," which suggests the mailserver is down, or unreachable due to firewall rules, or something similar.
It seems like the mailserver is still having troubles. MX Toolbox reports
Network Tools: DNS,IP,Email
Connecting to 67.227.191.115
10/28/2019 9:40:36 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.02 sec]
LookupServer 15016ms
Hope this can be solved quickly. Thanks!
Hello,
It seems that the photo.net SMTP server is not available. E-mails are not being delivered and MX Toolbox reports that it fails to connect.
Connecting to 67.227.191.115
9/9/2019 4:34:23 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.02 sec]
LookupServer 15016ms
Could you fix this, please? Thanks!
This has happened before, and was usually fixed pretty quickly once admin was notified.
And the problem appears to have returned: the photo.net mail server is refusing connections, according to MX Toolbox:
Test Result SMTP Connect Failed To Connect
Connecting to 67.227.191.115
5/13/2019 7:39:21 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.01 sec]
Admin: can you look into this? Thanks!
No change yet: e-mails sent to my Gmail account arrive within one minute, but e-mails sent to my photo.net address (which is an alias forwarding to Gmail) seem to be stuck in traffic somewhere. Go admin team, go! Hope you'll be able to solve it quickly.
After sending an email from my work address to my photo.net address, I received this message:
Server at photo.net (67.227.191.115) returned '400 4.4.7 Message delayed'
13-3-2019 23:52:53 - Server at photo.net (67.227.191.115) returned '451 4.4.397 Error communicating with target host. -> 421 4.2.1 Unable to connect -> SocketTimedout: Socket error code 10060'
Perhaps it will help solve this issue.
The photo.net mail server (mail.photo.net) is not working properly. E-mails sent to my photo.net address are not delivered and mxtoolbox.com reports a time-out when running its SMTP test:
Connecting to 67.227.191.115
3/14/2019 1:17:09 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.05 sec]
I think the problems started on Tuesday evening or Wednesday morning. I've been using my photo.net e-mail address for ages and would really like it to start working again.
Could you look into this and fix it? Thanks!
The photo.net mail server (mail.photo.net) is not working properly. E-mails sent to my photo.net address are not delivered and mxtoolbox.com reports a time-out when running its SMTP test:
Connecting to 67.227.191.115
11/29/2018 2:36:06 PM Connection attempt #1 - Unable to connect after 15 seconds. [15.19 sec]
I think the problems started on Monday or Tuesday. I know my photo.net address is really just an alias, and it forwards to my Gmail account. Or rather, it used to.
I've been using my photo.net e-mail address for ages and would really like it to start working again.