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Bug Reports Part 1: the list (expanded version)


Leslie Reid

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There is a rumor somewhere that the PN paid staff are part time. It is the economy stupid... Maybe they decide to keep their day jobs given the nature of things, just stop by when they can to render apologies for delays. No naturally I do not trust such rumors . So it must be some other 'insoluble management problem' at its core. We know that we can't expect miracles in IT matters. It takes us back to Windows 95 days.
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Here is another bug that has been complained extensively about--and I myself have noted in a couple posts, maybe even this one!

 

[ATTACH=full]1195121[/ATTACH]

 

I am having the same error message. Also, every time I try to reorder the photos and click DONE, they go right back to where they were before. This site is a MESS. And I am going to opt out of paying for it if the problems are not fixed in the next few weeks.

 

This is what happens when trying to delete a photo from a gallery. Not being able to curate a gallery is pretty disappointing--as the idea here is how an artist or photographer wishes to display their work.

 

Glenn, is there any hope that this is on whomever's list? Can we expect that this might be addressed before some of us get too old to remember that it's a problem? (meant to be funny--not insulting...) :)

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>>Glenn, is there any hope that this is on whomever's list? Can we expect that this might be addressed before some of us get too old to remember that it's a problem? (meant to be funny--not insulting...) <<

 

Glenn was last heard from March 24--over two months ago. Don't hold your breath for a reply, or any fixes.

 

I'm now posting on SmugMug.

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Nothing has changed, save this: PetaPixel works ~ no, they don't have forums like this, but they don't have the problems either. Post photos almost anywhere else and have smooth sailing.

 

A good friend was banned for speaking 'Truth To Power' and quite frankly, I'm too old to suffer the Teenage Angst masquerading as a help desk here.

 

I'll make a final determination late Summer...

 

Bravo-Yankee-Echo

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There are exceptionally talented programmers, administrators, and platform coders who know these applications we are running on like the back of their hands--and have customized HUMONGOUS sites with more activity traffic than PN ever thought about. They work very reasonably--many for $25-50 bucks an hour. I see nothing happening in all of our punch-list of complaints that could not have been knocked out in a week--two at the most. Yet we are left with various messes that have continued for the past 5 months--left in the dark most of the time as to what is really happening--and a significant number have become so frustrated they have left. Why is this happening? Is it too much or somehow untoward for us to have a real answer out of an entity that is supposedly quite solvent?

 

Not only that, but unlike the old site(the software for which Phillip wrote himself and is now in the public domain) we are now on a mainstream, widely supported forum software. MacRumors, for example, runs on Xenforo and it's MANY times the size of Pnet(or at least the current Pnet, not the huge one of the glory days). When they transitioned, there were a few teething pains and also some options put in place to suit user preferences. Everything was basically running like clockwork in about two weeks, though, and even the immediate roll-out saw few things that could be described as anything beyond annoying glitches that were fixed in a day or so.

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A few years back, I was forum GM over at QRZ.com--the largest amateur radio site in the world. For years, they had standardized on vBulletin v4 but that was getting very long in the tooth and vB Connect was a piece of garbage similar to the first rollout of PN2.0. Decisions were made and Xenforo replaced the vB. The front end of the site had been fully customized Python, which was for the most part translated over to PHP. The swapover endeavor took three weeks in beta with a handful of testers, another two weeks with the general membership playing with it (the main forum remained untouched during this), and then a cutover. That latter part involved moving the site from a dedicated rack of servers over to Amazon Cloudfront (EC3 & S3).

 

It took exactly 1 week to knock all of the remaining bugs out once it went to production. We are talking 60-70K live users a day of the website, and roughly 400K a day with several million queries of the callsign database. Three programmer/developers did ALL of this work. This is why I have a serious comprehension problem when a JSON tree error cannot be fixed, or adding customized user selected default displays implemented.

 

It just doesn't add up.

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Decisions were made and Xenforo replaced the vB.

 

Right.

 

Admittedly a lot of fora are migrating directly from vBulletin to Xenforo(the latter of which I understand to be somewhat of a successor to vBulletin). None the less, I've been in the midst of transition on sites both a fraction of this size and many times this size and I've never seen such a disaster as here.

 

As you said, a week or two is typical to work out bugs and any reasonable person would expect that.

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End of Days is on the horizon. Hope the site stays accessible long enough to go through and copy the back stories I wrote for many of my travel photos. I sent email to NamesMedia (owner of PN) a few days ago regarding the intolerable state of affairs. The thing PN does not seem to understand is that the value of the site has two elements: 1. PN providing a functional and ever improving platform, and 2. members providing content in the form of images, comments, forum posts etc. Because the first has regressed, the 2nd is quickly following.
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I'm wondering why I have to sign in every time visiting P.Net? It is annoying and why the change? Seems like in general the template for this site is too complicated for the application of Photography and its purposes. To honor the membership here, it might be well to search for other firmware, software, tear it up and start over ware.

Yep the frequency is increasing of this bug. Come on Photo.net Show your face and tell us what you are doing or going to do about it. Is any body home here?

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I used to frequent PN at least once a day if not more, now it's barely once in a couple of weeks, and mostly to see all these reality check posts. I believe it's doomed for oblivion.

It seems like a possibility, a notion I have yet to entertain. Throughout the years here, their have been some smart folks offering good inside info to the past, present and future of the Photographic experience. There has been value in this.

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This is what often happens when trying to delete a photo from a gallery. Not being able to curate a gallery is pretty disappointing--as the idea here is how an artist or photographer wishes to display their work.

 

I wish I could remember how I deleted all my photos a few weeks after the current version of PN was installed. Wasn't that Phil's original idea for the photo.net community? Members helping each other with information based on actual experience? Sadly, now the information we're sharing is how to cope with the bugs and how to get out of town . . .

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Noticed for the first time Sunday, 7/2, PNET continuously blanks out and reloads, possibly related to tracking adware including Doubleclick. It is especially bad in Safari, but occurs in Google and Firefox, sometimes locking up the browser. I can halt the reloads using the ESC key, but have to do this each time a new page is opened.

 

When I first open the website, I am logged out. However when I open Forums, I appear to be logged in. If I attempt to log out, PNET returns to the home page and re-logs me in when I open Forums again.

 

These issues make PNET a major PITA to view.

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Still and issue, from day one of the new site design, on Safari, where the page reloads and reloads over and over again unless I log out, log back in. Is there a fix for this frustrating behavior coming?

Is this EVER going to be fixed? As a paying subscriber for over 10 years, I can guarantee the power's to be that this will cease unless you get this annoying bug fixed before renewal.

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Is this EVER going to be fixed? As a paying subscriber for over 10 years, I can guarantee the power's to be that this will cease unless you get this annoying bug fixed before renewal.

 

I've been told that this problem "only occurs when using very out of date browsers and operating systems."

 

I guess macOS Sierra 10.12.4 and High Sierra Beta 3, both with Firefox 54.0.1 are "very out of date browsers and operating systems." After all, Sierra is getting long in the tooth at 8 months old, and let's not even talk about the fact that 54.0.1 is less than a week old. High Sierra beta 3 came out yesterday.

 

I'd appreciate any suggestions on what up to date browser and operating system the administrators would suggest as an upgrade path.

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I've been told that this problem "only occurs when using very out of date browsers and operating systems.".

It isn't true. I'm using the latest version of Mac OS (10.12.5) with the latest version of Safari. Silly excuse! I know of no other forum that behaves this way and it should be fixed. It wasn't an issue before the upgrade of course.

Edited by digitaldog

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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It isn't true. I'm using the latest version of Mac OS (10.12.5) with the latest version of Safari. Silly excuse! I know of no other forum that behaves this way and it should be fixed. It wasn't an issue before the upgrade of course.

 

I guess maybe my problem is that I need to update to 10.12.5.

 

There again, though, since I've been told that the problem "only happens" on drastically outdated OSs/browsers, you and I are well behind the times!

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I guess maybe my problem is that I need to update to 10.12.5.

 

There again, though, since I've been told that the problem "only happens" on drastically outdated OSs/browsers, you and I are well behind the times!

I don't understand how we (I) am behind the times when I'm using the most current version of both. I suppose I'll see if FireFox is any different but I don't recall it working any better. Nor should I have to use that browser just to use the forums here. The PhotoNet folks need to fix the bug!

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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I've all but given up. It's gone beyond the sign in problem. Now I jjust get a "server error" page every time I attempt to get past my profile after signing in. I was able to sign in this time (after getting an error) by signing out, signing in with my wife's account, signing out of that, and signing in again with my account.

 

I have modern hardware, Running up to date Windows 10, and have used up-to-date copies of Chrome, Firefox, and Edge. I've also had the same problem on my wife's similar machine, the media server, and my work laptop. All up to date with correct javascript, etc.

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Got a call from Richard who says he is worried about my com-pu-ter problem and wants to help...Hey wait a minute.. I am tempted to give him Glenn's e mail 'cause maybe he can fix the bugs or give advice, no cost, sounded sincere and concerned, that encourages..... Trouble is hi speaks with hindi accent andreally hard to follow....//snark// I know, aint funny no more no more// what is left. Except a highball I planned anyway after the news.. PS, Paid subscription is really zilch. Time spent and investment by so many, like Fred in the Photo Analysis and others in Beginner posts and help to those with old Vivitars spared the heartbreak of psoriasis and worse...this is the cost to be tallied. Edited by GerrySiegel
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Got a call from Richard who says he is worried about my com-pu-ter problem and wants to help...Hey wait a minute.. I am tempted to give him Glenn's e mail 'cause maybe he can fix the bugs or give advice, no cost, sounded sincere and concerned, that encourages..... Trouble is hi speaks with hindi accent andreally hard to follow....//snark// I know, aint funny no more no more// what is left. Except a highball I planned anyway after the news.. PS, Paid subscription is really zilch. Time spent and investment by so many, like Fred in the Photo Analysis and others in Beginner posts and help to those with old Vivitars spared the heartbreak of psoriasis and worse...this is the cost to be tallied.
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I tried to write a comment for a photo, tried it twice, it said "saved" but my comments are not visible. Maybe a some kind of temporary glitch? The photo I wanted to comment, Crisponi's magnificent Flamengo-photo: FLAMINGOS LANDING (Phoenicpterus ruber) | Photo.net Let's see if my comments come out later, I guess there are all kinds of synchronizations and cache things with site servers.
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I tried to write a comment for a photo, tried it twice, it said "saved" but my comments are not visible. Maybe a some kind of temporary glitch? The photo I wanted to comment, Crisponi's magnificent Flamengo-photo: FLAMINGOS LANDING (Phoenicpterus ruber) | Photo.net Let's see if my comments come out later, I guess there are all kinds of synchronizations and cache things with site servers.

 

I couldn't comment my own photo either. Something broken probably..

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Well, just for a little break from complaining, I should mention that the site seems to work pretty well with Windows 10. The only consistent problem I've been having with that is that every time I close the window it logs me off. Then suddenly today it stopped doing that and has left me logged in. I guess someone somewhere is doing something, so whoever is doing whatever, keep it up.
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