lynnemass

...full size. Is everyone able to download my photos full size or just me?

I received an email from photo.net today (see below) and when I clicked on it, it led meto someone else's portfolio and the comment about one of that person's images, not mine... Your photo received the following comment: Congratulations! I voted for you. I was touched by this photo. I wish you success. Tatiana Keep the conversation going and reply herehttp://www.photo.net/photo/17857446 Sincerely, Photo.Net

Thank you for the clarification - a lot of people are no longer confused or annoyed. And I shall remain on PN.

I did get an email from Glenn and it seems it is a 1 time payment...this is what he said... I don't know how we could have auto-renewed your account given we don't have CC information on file. Our previous payment platform was PayPal and that did not have auto-renew set up and we have not have anniversary dates yet of those that input their CC information on Stripe (our new payment platform). But I am investigating now.

No, I did not get and have never gotten any confirmation of renewal. And yes, there certainly IS legitimate concern!!!!!

I sent PN a message on both the facebook site and this site (CONTACT) that says: Please cancel my auto renew and send me an email that this has been done. If I do not hear from you, I will contact my credit card company and cancel this year's renewal that began yesterday when I was unable to cancel the autorenew on my ACCOUNT section of the PN website.

No I would actually like to have stopped it yesterday when it autorenewed.

DITTO Administration please advise how to do this...there is no option on ACCOUNT.

Yup, Lawrence is 1...got a map of him. And yes, PN was great...and then the redo became a mess.

I would like to stop the auto-annual payment that my account says will be due 1 year form today.

Gerry, you assumed wrong about the Lynn, MA part. That is actually MY NAME...Lynne Mass. Yes, my name is a place and I have a map of it on the wall. I even named my kids after towns in MA so they would have maps too. I actually have another hosting site (lynnemassphotography.smugmug.com) and really used to like photo.net for the good suggestions I got. But it is so difficult to navigate the site now, and has so many error messages, that not as many peeps are sending suggestions and I WANT OUT, but can't figure out how to do that on the ACCOUNT page. HHHHHHEEEEEELLLLLPPPPP I am trapped in photo.net!!!!!!

I have attached a screen shot of My ACCOUNT page. I really do not see anywhere on there to unsubscribe. It says I am have a PREMIUM ACCOUNT but I am at a loss to find anywhere to reverse the subscription.

Yes, I tried from the upload page and went to ACCOUNT (several times) but see no place to unsubscribe. I have enjoyed this site until the redesign - it has too many glitches to be worthwhile at this point. Not being able to reorder my images so they make sense (I get the error message described by others) and not being able to DELETE (also, an error messsage) is too unprofessional for me. So please inform me how I can unrenew.

I have searched your forums and MY ACCOUNT and see no place where I can unsubscribe. Please advise.

When I reorder my photos in a gallery, and click DONE, the new order doesn't happen. Also, when I click on DELETE on a photo, I get an error message.