rnelson Posted January 15, 2014 Share Posted January 15, 2014 <p>A friend of mine recently had a client that wanted an family photo shoot on location. The client switched the time and date several times (at the last minute, btw), and then decided not to hire a photographer after all. </p><p>Does taking a % deposit of the job eliminate this scenario?</p><p>Does anyone ever keep the deposit from clients for no-shows?</p><p>I don't shoot weddings, which I realize booking for weddings is handled differently.</p><p>Thanks,</p><p>Randy -</p><p> </p> Link to comment Share on other sites More sharing options...
RobertChura Posted January 15, 2014 Share Posted January 15, 2014 <p><em>Does taking a % deposit of the job eliminate this scenario?</em><br> It won't eliminate it but it does reduce it and you get money for your time.<em><br /></em><br> <em>Does anyone ever keep the deposit from clients for no-shows?</em><br> If you don't want the first scenario then you should keep the deposit.<br> Your schedule is a promise not to book anything else that day and you should be compensated for potential lost business. I return a deposit if there is reasonable advance notice to make another booking<em><br /></em></p> <p> </p> Link to comment Share on other sites More sharing options...
William Michael Posted January 15, 2014 Share Posted January 15, 2014 <blockquote> <p>"Do You Take Deposits for Booked Sessions?"</p> </blockquote> <p>Yes. Definitely.<br> I predominately, now only shoot Booked Portraiture as my Photography business interest, but I don't see much difference between taking a deposit (<strong>and having a contract</strong>) for a booked Portrait Session or a Wedding - in both cases the client is holding my time at their disposal and not allowing me to allocate that time otherwise.<br> <br> *</p> <blockquote> <p> <br> "Does taking a % deposit of the job <em><strong>eliminate</strong></em> this scenario [The client switched the time and date several times (at the last minute, btw), and then decided not to hire a photographer after all.?]"</p> </blockquote> <p>No. But it does ensure that I would be compensated somewhat by the Prospects' inconsiderate actions.<br> <br> *<br> </p> <blockquote> <p>"Does anyone ever keep the deposit from clients for no-shows?"</p> </blockquote> <p>I certainly would, but I have never had to. <br> I have had a few alterations and cancellations over thirty or so years, but all for valid and understandable reasons - in these cases we simply rescheduled. <br> The scenario that you described, however, is just a display of arrogance and inconsideration and I would definitely keep the deposit, in this case.<br> Also, I think that you need to be careful about using the word "deposit" as the word has different meanings in different legal jurisdictions: I think that in USA the word “retainer” is the correct word to use: but you should check that with a legal/contracts person.<br> <br> *<br /><br> <br> From the way you have framed your question, it appears that you might not be requesting the Prospect to sign a contract (thus becoming a 'Client') - if you are working without a written contract, then I advise you to re-think that. <br /><br> <br> WW <br> </p> <p > </p> Link to comment Share on other sites More sharing options...
grh Posted January 15, 2014 Share Posted January 15, 2014 <p>A deposit is required to secure a date. The deposit is intended to be non-refundable.</p> Link to comment Share on other sites More sharing options...
tony_clark Posted January 15, 2014 Share Posted January 15, 2014 <p>I use the term "retainer" because deposit may be interrupted as refundable if they change their mind.</p> Link to comment Share on other sites More sharing options...
heri_rakotomalala Posted January 16, 2014 Share Posted January 16, 2014 <p>If you're hungry for business, asking for deposits will get you less customers. <br> If your calendar is already full, requiring deposits makes a lot of sense</p> Link to comment Share on other sites More sharing options...
William Michael Posted January 16, 2014 Share Posted January 16, 2014 <blockquote> <p>"If you're hungry for business, asking for deposits will get you less customers."</p> </blockquote> <p>I disagree, absolutely.<br> Also the point of the OP was that the people didn't turn up for the shoot - so they were NOT Customers at all.</p> <p>WW</p> Link to comment Share on other sites More sharing options...
rnelson Posted January 17, 2014 Author Share Posted January 17, 2014 <p>Thanks for the replies. Follow up...</p> <p>How do you take deposits? I can take CCs via pro-pay over the phone, but do some clients mail a check? I think it might be impractical to meet with every client prior to a session (in the case of weddings - which is not my focus - yes I would certainly meet with the clients).</p> <p>Randy -</p> Link to comment Share on other sites More sharing options...
rnelson Posted January 17, 2014 Author Share Posted January 17, 2014 <p>I suppose I could investigate adding the ability to take deposits to my web site too.</p> Link to comment Share on other sites More sharing options...
William Michael Posted January 18, 2014 Share Posted January 18, 2014 <blockquote> <p>"How do you take deposits?"</p> </blockquote> <p>By Cheque, Cash or Credit Card.<br> <br /> I do meet personally, prior to the shoot with all new Clients; including Portrait Sessions, for short causal session it might be at a coffee a week before at a suitable mutual time - they need to sign the contact (in person, in front of me) and I need to sign their copy of it.</p> <p>WW</p> Link to comment Share on other sites More sharing options...
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