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technicalsupport

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Everything posted by technicalsupport

  1. BAAA still fixing for Glenn, I have to duplicate the error on my machine, we had a fix out but it didn't take.
  2. Fix in progress for "public galleries" meaning ones assigned to POTD/W and Editor's pick. Glenn chooses and assigns, but the metadata data isn't taking hold as a bug.
  3. We're finally getting the band back together. It's an HTTP 410. Checking now
  4. [[show-photo-18498625]] photo as a comment testing
  5. Guys, can you see the place where can remove comments now? Photo.net - Where Photographers Inspire Each Other
  6. Yikes, unwanted followers? There would have to be a mechanism in place, so that they couldn't then just press the follow button again right away? Or like Facebook where you can say, "ignore this user" "user is no longer following you, but will not receive knowledge of this fact" -- keep putting thinking here, we'll have to scope out correctly first. It's a new type of concept on the site
  7. OK cool, our "undelete" script for you undeleted any failed uploads along with the real uploads, hence the duplicates. I would usually get a lot of angry messages if by now anybody else had something disappear. Still putting my ear out there.
  8. I keep checking our data and asking around if anybody else is seeing something similar to this, nobody is saying yes back.
  9. OK John, how are we doing? You have 4038 uploads in our system. Currently 4011 active 27 disabled 63 marked as private * 16 Editor's picks over the last 10 years * No Photos of the Week/Day set (they don't allow nudes for that category I think) * You didn't have any featured photos set for your profile. The very first upload was Untitled | Photo.net 2002-03-17 19:40:05 and the most recent: untitled | Photo.net 2018-08-31 10:27:06
  10. Tony said he has things in a good place, he stepped out for lunch. I think?? we're back for the most part.....
  11. nobody's data is missing or images missing just something not staying up, a machine being rebuilt, new ones being added to support the higher load in the main website gallery sections that includes profiles / search etc.
  12. There's no missing data at all just getting it to present correctly to end users, this includes everyone's uploads etc, there's nothing missing. Trying to get an update, last received one this AM around 8a EST.
  13. A machine has been running 8x load for a month it has to be rebuilt. OPS guy cloning it quick to more powerful machine.
  14. I'll spend this weekend keeping the site up. I think I've mitigated something for now. There was a bug with "private photos set back to public becoming invisible" but that was the only fix recently. For our indexer to choke up. Is anybody having any images being deleted accidentally? I've only narrowed it down to one user which is good. Let me know right away!
  15. OPS guy rebuilding a new node starting this AM. Don't know why it's affecting live site he says "fix in 5"
  16. Laurent J Frigault: did you recieve and email about this comment posted? Sept. 7th 12:45pm EST
  17. OK, here's what's going on, forum updates, go through, all the photo comments notices get rejected. I have to click around in there to dig up more info.
  18. technicalsupport

    Fighting horses

    Laurent J Frigault: did you recieve and email about this comment posted? Sept. 7th 12:45pm EST
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