MichaelChang Posted July 6, 2014 Share Posted July 6, 2014 <p>I have photos archived in a 750G Seagate Freeagent Pro USB/Firewire/SATA drive. </p><p>The drive is connected to my laptop via USB 2.0 and worked fine under Windows 8, but it's no longer recognized under Windows 8.1. It shows up in Disc Management (under Control Panel), but it doesn't show up in File Explorer (for me to access files). I have installed Seagate's SeaTools and Dashboard utilities and both indicate a healthy drive. The drive also shows up in "Safely Remove Hardware and Eject Media" in the task bar. </p><p>I scoured the web and tried various suggestions without success and hoping for some help here. </p><p>Many thanks. </p> Link to comment Share on other sites More sharing options...
chuck - Posted July 6, 2014 Share Posted July 6, 2014 <p>It may be that the Seagate has a hard-coded drive letter assigned to it that is conflicting with a DVD drive or some such. Use Disk Management, right click the drive, and assign a drive letter well down in the alphabet - like Z:<br> Hope that does it!</p> Link to comment Share on other sites More sharing options...
bgelfand Posted July 6, 2014 Share Posted July 6, 2014 <p>First, see if the problem is the drive or the computer. Try plugging it into another computer - preferably one running Windows 7 or Vista - and see if the drive can be accessed.</p> Link to comment Share on other sites More sharing options...
thirteenthumbs Posted July 6, 2014 Share Posted July 6, 2014 <p>Reboot with the the drive attached and running.</p> Link to comment Share on other sites More sharing options...
johnkenthill Posted July 6, 2014 Share Posted July 6, 2014 <p>Not only reboot but shut down, then restart. </p> Link to comment Share on other sites More sharing options...
MichaelChang Posted July 6, 2014 Author Share Posted July 6, 2014 <p>Seems assigning a drive letter fixed it. :-) </p> <p>Thank you, gentlemen. </p> Link to comment Share on other sites More sharing options...
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