Sandy Vongries Posted October 12, 2019 Share Posted October 12, 2019 I'm in the same boat as Sanford. My clients aren't being able to reach me at photo.net and it is being a pain. Fortunately some are calling me. Add my name to the conversation as well. I understand from contacts early in the week that this is work in progress, I followed up on it yesterday, have yet to receive a response. Link to comment Share on other sites More sharing options...
yosh Posted October 14, 2019 Share Posted October 14, 2019 I understand from contacts early in the week that this is work in progress, I followed up on it yesterday, have yet to receive a response. Thanks, I know this is probably as frustrating to you as it is to us. Link to comment Share on other sites More sharing options...
Sanford Posted October 16, 2019 Author Share Posted October 16, 2019 They're not really working on this are they. 3 Link to comment Share on other sites More sharing options...
Sandy Vongries Posted October 16, 2019 Share Posted October 16, 2019 They're not really working on this are they. Thanks, I know this is probably as frustrating to you as it is to us. Don't know if you got the Pop up that you had to sign onto - based on EU privacy rules. May have something to do with the issues. I queried my tech contact again. Will let you know if I hear anything. Sorry was busy / out of the house most of the day yesterday, had intended to pursue this. Link to comment Share on other sites More sharing options...
eb_kidd Posted October 18, 2019 Share Posted October 18, 2019 They're not really working on this are they. This site is seriously broken. If the owners can't even maintain it, can they simply shut it down, delete our photos, and release us from the agreement they don't appear able to keep themselves? 2 Link to comment Share on other sites More sharing options...
Sandy Vongries Posted October 24, 2019 Share Posted October 24, 2019 This photo.net e-mail forwarding problem is still going on and causing us paying photo.net members problems! Status: 5.4.7 (Message could not be delivered in the allotted time frame) Remote-MTA: dns; photo.net Diagnostic-Code: smtp; 400 Network error: Could not connect to photo.net:25 Got a message 10/19 - they are still working on it. Now you know as much as I do! Link to comment Share on other sites More sharing options...
Sanford Posted October 24, 2019 Author Share Posted October 24, 2019 Is there somewhere on our profile page where the general public can get our email address? If there is, I'd like to change it back to my real address. We can never trust p/n email forwarding again even if it is eventually repaired. My only concern is that I'm paying for a very valuable service and not getting it. Our membership fee should be adjusted accordingly. Link to comment Share on other sites More sharing options...
pmj Posted October 28, 2019 Share Posted October 28, 2019 It seems like the mailserver is still having troubles. MX Toolbox reports Network Tools: DNS,IP,Email Connecting to 67.227.191.115 10/28/2019 9:40:36 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.02 sec] LookupServer 15016ms Hope this can be solved quickly. Thanks! Link to comment Share on other sites More sharing options...
Sandy Vongries Posted October 28, 2019 Share Posted October 28, 2019 It seems like the mailserver is still having troubles. MX Toolbox reports Network Tools: DNS,IP,Email Connecting to 67.227.191.115 10/28/2019 9:40:36 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.02 sec] LookupServer 15016ms Hope this can be solved quickly. Thanks! Thank you! Will pass your input along. Have had no recent updates. Link to comment Share on other sites More sharing options...
pmj Posted October 31, 2019 Share Posted October 31, 2019 Any word from tech support? The MX Toolbox website still reports "Unable to connect after 15 seconds," which suggests the mailserver is down, or unreachable due to firewall rules, or something similar. Link to comment Share on other sites More sharing options...
Sandy Vongries Posted October 31, 2019 Share Posted October 31, 2019 Any word from tech support? The MX Toolbox website still reports "Unable to connect after 15 seconds," which suggests the mailserver is down, or unreachable due to firewall rules, or something similar. I forwarded your previous message in full. They are aware of the situation - no response as yet. Link to comment Share on other sites More sharing options...
pmj Posted November 8, 2019 Share Posted November 8, 2019 Anything... please? Link to comment Share on other sites More sharing options...
col Posted November 12, 2019 Share Posted November 12, 2019 I'm also am not getting all my emails forwarded. I have lost many important emails due to this. Also, even when an email has been delivered, the sender's are still getting a message failed email. I've had enough of this, I'm out, I now need to change years worth of official registrations that have this address, seriously unhappy when I've paid for this service for years. Link to comment Share on other sites More sharing options...
Sandy Vongries Posted November 12, 2019 Share Posted November 12, 2019 There has been no response from my tech contact over the last two weeks. Last followup was Friday. Link to comment Share on other sites More sharing options...
pmj Posted November 13, 2019 Share Posted November 13, 2019 Thanks for letting us know, and for your efforts to get this sorted! Link to comment Share on other sites More sharing options...
pmj Posted December 3, 2019 Share Posted December 3, 2019 Must be a difficult problem to solve... MX Toolbox reports: Connecting to 67.227.191.115 SendSMTPCommand: Timeout waiting for response after 15 seconds. LookupServer 15609ms as well as: SMTP Banner Check: Reverse DNS does not match SMTP Banner SMTP TLS: Warning - Does not support TLS. SMTP Transaction Time: 15.438 seconds - Not good! on Transaction Time Link to comment Share on other sites More sharing options...
Sandy Vongries Posted December 3, 2019 Share Posted December 3, 2019 Must be a difficult problem to solve... MX Toolbox reports: Connecting to 67.227.191.115 SendSMTPCommand: Timeout waiting for response after 15 seconds. LookupServer 15609ms as well as: SMTP Banner Check: Reverse DNS does not match SMTP Banner SMTP TLS: Warning - Does not support TLS. SMTP Transaction Time: 15.438 seconds - Not good! on Transaction Time Will forward the issue yet again. Link to comment Share on other sites More sharing options...
kendavies Posted December 17, 2019 Share Posted December 17, 2019 My email is also not being forwarded to the registered email address and I can no longer find anywhere on Photo.net where I can check that this function is still operating. This is now a serious problem as I need to reset a password on a photo site that only has my photo.net email address, so it seems to be sending the reset email into a void. Help! Link to comment Share on other sites More sharing options...
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