Norman 202 Posted September 11, 2014 Share Posted September 11, 2014 Hello, I just switched from a windows 7 laptop to a mac 10.9.4 macbook air. I've transferred my files (dng & jpegs) ok but I can't view my dng files in Finder (whereas I could view them in Windows explorer). What am I missing? ( I have searched pnet and it would appear apple has supported the dng format since 2008) Thanks Norman PS The dng files are canon raw files converted to dng via adobe's dng converter. Link to comment Share on other sites More sharing options...
digitaldog Posted September 11, 2014 Share Posted September 11, 2014 <p>You mean you can't see the thumbnails? <br> Make sure you 've updated the latest Apple Raw Compatibility updates; App Store, Updates button on far right of upper GUI. </p> Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
Norman 202 Posted September 11, 2014 Author Share Posted September 11, 2014 Yes, that's correct, I can't see the thumbnails, all I can see is a standard graphic representation of an unknown file with the letters dng. I have updated to the latest apple raw software. When I right-click on the dng file and click open, the os launches dng converter. Open with… launches preview but that program can't read the file. Link to comment Share on other sites More sharing options...
digitaldog Posted September 11, 2014 Share Posted September 11, 2014 <p>You don't need to right click and open the DNG in the converter. The OS should handle the thumbnails for you (they do on this end) but in the past, it's been iffy depending on the updates to the OS. I'm 10.9.5 and see the thumbnails of all DNG's. <br> Try this updater: <br> http://support.apple.com/kb/DL1757</p> Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
marc_rochkind Posted September 11, 2014 Share Posted September 11, 2014 <p>Try creating a new DNG from a raw with DNG Converter running on the Mac, and see if you can see its thumbnail. If you copied the files from Windows, it's possible that some bit got flipped the wrong way. Also, check the permissions on the files and make sure you can read them.</p> Link to comment Share on other sites More sharing options...
Norman 202 Posted September 11, 2014 Author Share Posted September 11, 2014 I am running the latest version of Apple's Raw software and I've created a new DNG file using Adobe's DNG converter but still no luck. Do you think it could be due to the fact I deleted iphoto from my mac? Link to comment Share on other sites More sharing options...
digitaldog Posted September 11, 2014 Share Posted September 11, 2014 <blockquote> <p>Do you think it could be due to the fact I deleted iphoto from my mac?</p> </blockquote> <p>I wouldn't think so, it's supposed to be part of the OS that shows the thumbnails. Maybe you can upload one DNG somewhere and I can check on my Mac. What about converting a fresh raw on that Mac, thumbs?</p> Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
Norman 202 Posted September 11, 2014 Author Share Posted September 11, 2014 I can't view the thumbs of the dng file I created on the mac today. I'm on the road today but I'll try viewing the dng thumbs when I get to the next apple shop. Thanks for your help. Link to comment Share on other sites More sharing options...
marc_rochkind Posted September 11, 2014 Share Posted September 11, 2014 <p>When weird stuff happens to one of my (software) customers, I always ask, "What changed?" In your case, an answer might be "I deleted iPhoto." So, if you have a backup, maybe you can get iPhoto back, or maybe it's still in the Trash, or maybe you can reinstall it.</p> Link to comment Share on other sites More sharing options...
Norman 202 Posted September 11, 2014 Author Share Posted September 11, 2014 I've already emptied the trash and it is too big to download again. Not being able to view DNGs in Finder is not a show stopper as I use LR for pretty much everything to do with photos. I'll try viewing the thumbs on a mac with iphoto installed mainly out of curiosity. Thanks for your help. Link to comment Share on other sites More sharing options...
JDMvW Posted September 12, 2014 Share Posted September 12, 2014 <p>In the later versions of OS X, one way to preview an image (or other files for that matter) is to select the file and hit the space bar.<br> Occasionally the thumbnails get lost even within a system, though I don't use dng at all. Often they can be restored or created anew in Adobe Bridge™ by selecting the files in Bridge and purging the cache (Tools>Cache>purge cache..).<br> That's not an answer to why it happened, but it <em>might</em> get you out of it.</p> Link to comment Share on other sites More sharing options...
Uhooru Posted September 13, 2014 Share Posted September 13, 2014 <p>So in finder you highlighted the file and clicked on the "quick view" eye con (literally) usually on the upper right, and the viewer didn't pop up? That is strange, as it has always worked on just about any type of document I try to open except perhaps the rare times I have to look at CAD files. What happens if you right click on the pic and choose "open with" then preview?</p> Link to comment Share on other sites More sharing options...
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