Problems with my Nikon Coolscan 9000 ED

[dalibor]

<p>I have been scanning my negatives without problems when, all of a sudden, with no settings changes, I started to receive this kind of results.<br>

I rebooted the scanner and the computer, but nothing changed.<br>

Thanks a lot for any kind of help!<br>

This is the preview window:<br>

<img src="http://d6d2h4gfvy8t8.cloudfront.net/17712270-md.jpg" alt="" width="680" height="507" /></p>

<p>This is the scanned file:<br>

<img src="http://d6d2h4gfvy8t8.cloudfront.net/17712271-md.jpg" alt="" width="680" height="579" /></p>

[michael_bradtke]

<p>Ummm If I remember correctly there is a way to reset the scanner software to factory defaults. I think it was in the tools settings.</p>

[dalibor]

<p>Hi,<br>

I tried that. Nothing happened... :-(<br>

Thanks for the idea Michael!</p>

[Glenn McCreery]

Try using Viewscan if you are not already doing so. There is a free trial version.

[Robin Smith]

<p>Vuescan.</p>

[thirteenthumbs]

<p>Turn the scanner off, disconnect the power, and let it sit for an hour or longer then try it again. If it works correctly note how long it has been on if it goes out again.</p>

[dalibor]

<p>@Charles<br>

I've tried to turn off the scanner and its power for more than one hour and nothing changed. Actually, the preview image is even worse!...<br>

@Robin & Glenn<br>

I will try to download Vuescan and report on the results.<br>

Thank you everybody!</p>

[peter_weimann1]

<p>You have set ROC, GEM and DEE to neutral. Try to switch them OFF. I found them to be troublemakers.</p>

[dalibor]

<p>@Peter<br>

There doesn't seem to be the option to turn them off... They are all set to 0 or unchecked and in the options panel it shows <strong>Neutral</strong> instead than <strong>OFF</strong>. I checked Preferences as well and there are no options to turn them off.</p>

<p><img src="http://d6d2h4gfvy8t8.cloudfront.net/17712984-lg.jpg" alt="" width="300" height="769" /></p>

[Wayne Melia]

<p>Have you tried unplugging & replugging the communication cable between scanner and computer? Are you using the scanner standalone or importing via TWAIN, and does the problem occur both ways? Kinda longshots, but maybe....</p>

[victor_ho2]

<p>Download the trial version of Vuescan. It's free. Nikon doesn't support the scanner and software any longer. OS systems will continue to change so you can't go back. Vuescan was definitely worthwhile when I switched. Something's changed and you can eventually get back to the start but why?</p>

[dalibor]

<p>I tried unplugging. It didn't help.<br>

<br />I downloaded Vuescan and the problem is present there too:</p>

<p><img src="http://d6d2h4gfvy8t8.cloudfront.net/17713116-md.jpg" alt="" width="680" height="419" /></p>

<p>It will probably be a scanner malfunction. <br>

Not exactly good news...<br>

Thanks everybody.</p>

[john_enea2]

<p>try calibrating the scanner every time before you use it. i re-calibrate it whenever i change film types, from B&W neg to color neg to slide film and so on. it makes a big difference.</p>

[dalibor]

<p>It is definitely a problem with the scanner.<br />When I tried to calibrate it I received the hardware error message.<br>

Since I doubt there is a service where I could send it to repair, all suggestions are more than appreciated. Thanks!</p>