hugh_hill Posted September 5, 2011 Share Posted September 5, 2011 <p>it will not allow me to make changes to my user URL in 'Update basic information' I have tried but it gives this error message -<br> '</p> <h2>Problem with Your Input</h2> <p>We had a problem processing your entry:</p> <ul> <li>You may only use letters, numbers, underscore and hyphen in your gallery short name. If you didn't change it, you may have had a space in there from before. We no longer allow this; please remove any spaces.</li> </ul> <p>Please back up using your browser, correct it, and resubmit your entry.'</p> <p>and then resets itself back to the old user URL?</p> <p>I have have done everything and can't understand what can be causing this.....</p> <p>Any light much appreciated.</p> <p>Thanks</p> <p>Hugh</p> Link to comment Share on other sites More sharing options...
Charles_Webster Posted September 5, 2011 Share Posted September 5, 2011 <p>exactly what are you typing?</p> <p><Chas></p> Link to comment Share on other sites More sharing options...
joshroot Posted September 6, 2011 Share Posted September 6, 2011 <p>As Charles asks, it would be helpful to know what exactly you are trying to change your URL to. That would be a good place to start troubleshooting.</p> Link to comment Share on other sites More sharing options...
hugh_hill Posted September 21, 2011 Author Share Posted September 21, 2011 <p>Sorry Charles, you too Josh, (thank you to both for replying)</p> <p>I was away in Tuscany, (very beautiful).</p> <p>In regards to your question "it would be helpful to know what exactly you are trying to change your URL to. "<br> I asked my nephew if he could help me out with the url difficulties being much more web savvy than myself and then when I get back find out that not only do I have no url link, (to what should be - http:hughhillphotography.com ) but also that my name has been changed from Hugh Hill to Hugh 'Stone'.<br> At first I thought it was someone playing a joke at your end but after some exchange my nephew admitted he thought I needed something a little more 'creative' so decided to help me! now I am stuck with a name that has no connection to my website let alone any sense.</p> <p>I don't want to have to delete my account and start again but think this may be the only way?</p> <p>Any Ideas?</p> <p>Thanks</p> <p>Hugh "HILL"</p> Link to comment Share on other sites More sharing options...
joshroot Posted September 26, 2011 Share Posted September 26, 2011 <p>Name changed back to Hill. URL fixed.</p> Link to comment Share on other sites More sharing options...
hugh_hill Posted September 27, 2011 Author Share Posted September 27, 2011 <p>Josh you are a Diamond geezer,<br> Thanks a gazillion :D</p> Link to comment Share on other sites More sharing options...
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