greg_hicks Posted August 30, 2008 Share Posted August 30, 2008 David, the only thing I have ever gotten for my two(2) subscriptions is two copies of the same magazine, Issue #15, dated February 2008. The first one I got right before Christmas, which was sent to me overnight (I was amazed at the service!), and then again sometime around March or April of 2008. That is all I have received since my first subscription in July of 2007. I have copies of all the emails I sent you inquiring what I could expect, but never received a reply. Greg Hicks Fort Lauderdale Link to comment Share on other sites More sharing options...
david_spivak2 Posted August 30, 2008 Share Posted August 30, 2008 Hi Greg. It seems like you don't have the April issue. I'll send you a copy asap this week. Monday or Tuesday the latest. Not sure why you didn't get it, but as I said, all magazines have these issues. With so many copies going out, one or two is bound to get lost. As for the August issue, that one was sent out later than the April issue one was. It takes a bit longer to arrive. Lastly, the December 2008 issue, the one shown on my website, hasn't even gone to print yet. Link to comment Share on other sites More sharing options...
david_spivak2 Posted August 30, 2008 Share Posted August 30, 2008 By the way, George, if you'd actually read the website it says that that issue ships in October 2008, which is perfectly on time for a December issue. Link to comment Share on other sites More sharing options...
mike dixon Posted August 31, 2008 Share Posted August 31, 2008 <i>People who complain just for the sake of complaining and trying to disrupt my business and hurt my business after everything I've done to make the wrong's righted <b>will indeed be yelled at, cursed at, and I will be as rude to you as I possibly can be.</b></i><P> If you decide to do that here, expect to be banned from photo.net. Moderators have already been extremely tolerant of your behavior in this thread (calling customers liars, insinuating you'll sue them for reporting they haven't received copies of their magazines), but that tolerance has its limits. Link to comment Share on other sites More sharing options...
david_spivak2 Posted August 31, 2008 Share Posted August 31, 2008 Unbelievable. My threat to sue was not just based upon his lying, but whatever. Link to comment Share on other sites More sharing options...
dmarks Posted August 31, 2008 Share Posted August 31, 2008 In defense of David,he didn't say he'll sue for people reporting they didn't get their magazines.He said he'll sue for people trashing his and his magazine's reputation.2 totally different things.Even I understand that Mike. Link to comment Share on other sites More sharing options...
mike dixon Posted August 31, 2008 Share Posted August 31, 2008 The photo.net Terms of Use make it quite clear that this is not the place to yell at, curse at, and be as rude as possible to people, no matter how much you don't like what they're saying. If David wants to sue his customers for libel, he has that right. If he want's to do the things that I highlighted in his quote, he will be in violation of the site's Terms of Use. He has no right to be abusive towards other photo.net members. Link to comment Share on other sites More sharing options...
dmarks Posted August 31, 2008 Share Posted August 31, 2008 Also true Mike. Link to comment Share on other sites More sharing options...
david_spivak2 Posted August 31, 2008 Share Posted August 31, 2008 And they have no right to be abusive toward me or my company. There's also the legal issues of using trademarked names AND my personal name in a website that is being used to attack my magazine. Yeah, my lawyer loved that. I think this thread has lived itself out. The original purpose of it was to find out what the status is of focus magazine subscriptions. The subscriptions have been taken care of. Can we close this thread now? People have the e-mail address for subscription problems. Link to comment Share on other sites More sharing options...
constance_cook Posted August 31, 2008 Share Posted August 31, 2008 This thread is real fodder for my Service Operations class and my Business Ethics class, both of which begin next week. Never put anything on the Web that you wouldn't want to appear as a headline in you rnewspaper. Welcome to the Web! All of this is out there forever now. Conni Link to comment Share on other sites More sharing options...
jeremy brotherton Posted August 31, 2008 Share Posted August 31, 2008 I got my money back so thank you David and best of luck to the rest of you. Link to comment Share on other sites More sharing options...
james_sedwick Posted August 31, 2008 Share Posted August 31, 2008 I would like to keep in touch with this forum until the subscription problems are solved. I've received my April issue but continue to wait for the August issue, which Mr. Spivak wrote on August 17th that I would receive "this week"; I continue to wait. I hope the distribution problems are solved, however, I will ask for a refund if I don't receive the August issue. Link to comment Share on other sites More sharing options...
greg_hicks Posted August 31, 2008 Share Posted August 31, 2008 Thank you David. I look forward to receiving the missing magazines. I really do like the magazine. I'm the type that likes to sit down and leisurely look at beautiful images in a big comfortable chair. But, I need the magazine in my hands to do that. Can we also address the subscription that was paid for but never acknowledged? I would be more than happy to provide you with the Paypal transaction information. I just checked my account, and I can see it in my Paypal history. Greg Hicks Fort Lauderdale, FL Link to comment Share on other sites More sharing options...
david_spivak2 Posted August 31, 2008 Share Posted August 31, 2008 Greg and everyone else, if you need any help with your subscriptions, I would be more than happy to help you. Please send an e-mail to subprob@focusmag.info. You have my word that not one subscriber will be without their issues that they have paid for with their hard earned money. Your support and patience is greatly appreciated. I am leaving this thread now and I certainly hope the moderators, since the problems have been solved, will decide to delete it. Link to comment Share on other sites More sharing options...
james_sedwick Posted September 5, 2008 Share Posted September 5, 2008 The August issue of Focus arrived today--I'm in Western NY; I hope this is the end of the subscription problems. How is it going for everyone else? Link to comment Share on other sites More sharing options...
matt_thompson1 Posted September 7, 2008 Share Posted September 7, 2008 I received the April issue on Friday, still waiting on the August issue, though. David did respond quickly to the e-mail he posted. So hopefully the subscription issues are improving. Link to comment Share on other sites More sharing options...
greg_hicks Posted September 9, 2008 Share Posted September 9, 2008 To David, et al: I received two copies of the August 2008 issue on Saturday August 6, so apparently I DO have two subscriptions. I have not received any of the back issues (I got two copies of the February 2008 issue, months apart, but nothing else until this past Saturday). I sent an email to David on Sept 2, 2008 to the subprob@focusmag.info address as he requested in an effort to get this straightened out, but have not received a reply. Has anyone else used this address, and did you get a reply? Thanks, Greg Hicks Fort Lauderdale Link to comment Share on other sites More sharing options...
matt_thompson1 Posted September 9, 2008 Share Posted September 9, 2008 I also have now received the August issue. So I'm up to date, and will keep my fingers crossed that the next issue goes smoothly. I did use the e-mail address David posted, and he did reply to me almost immediately. Link to comment Share on other sites More sharing options...
david_spivak2 Posted September 10, 2008 Share Posted September 10, 2008 That's odd. I could have sworn I posted a response. Greg, your subscription began with issue #15. So for a 18 issue subscription, you've received 3 copies so far. 4th copy going to the printers in about two-three weeks. Link to comment Share on other sites More sharing options...
david_spivak2 Posted September 18, 2008 Share Posted September 18, 2008 Just a quick update - Issue #18 - the next Collector's Edition (you can see the cover on focusmag.info) will be going to the printer's next week. I expect a 6 week turnaround time. So as soon as that issue is printed, the distributor will be picking it up and shipping it out to all subscribers before it arrives on newsstands. Once again, thank you all for your patience in dealing with this matter. Link to comment Share on other sites More sharing options...
dwight_magee Posted September 18, 2008 Share Posted September 18, 2008 It is now 30 days since my last post outlining my course of action over your inability to deliver magazines as agreed to when I purchased a subscription to Focus Magazine. Thirty days ago I requested a refund which so far has not happened either and I outlined what my next action would be. Admitely I have recieved the April issue (ironically after my post of Sept 18th) but have yet to see anything resembling an August issue. The ball is in your court David so again where do we go from here? Dwight Link to comment Share on other sites More sharing options...
johnya Posted October 12, 2008 Share Posted October 12, 2008 got my August issue ( the one with the crying girl ) .... as always GREAT stuff.... read it three times already.. or I should say looked at it three times .... as always it gives me new ideas for my own work and hopefully will also improve my own work Link to comment Share on other sites More sharing options...
jonas_andersson6 Posted December 17, 2008 Share Posted December 17, 2008 <p>Hi David,<br> I´m one, in a line, dissatisfied overseas subsriber. In august I paid for a two year subsrcibtion and I haven´t recived one single issue. I been in contact with you several times and you promised that have the problems solved, but nothing happens! The only regret I have is that I didn´t read this thread before i paid the magazine.<br> I really can´t understand why you do it so hard for your self David. You have great magazine and this should be a good buissiness but you screw it up since you can´t get the administration to work correctly. This is soo sad.<br> I really hope that you get your self together and solves the issues that you have so that we who paid for the subscribtions can get the magazins.<br> Jonas</p> <h2><br /></h2> Link to comment Share on other sites More sharing options...
dbltap4 Posted January 3, 2009 Author Share Posted January 3, 2009 <p>And so it continues. Has anyone gotten a magazine since the August issue (the crying girl)? I haven't.<br> Jim</p> Link to comment Share on other sites More sharing options...
david_spivak2 Posted January 3, 2009 Share Posted January 3, 2009 <p>Nothing is continuing, Jim. No issues have been printed since then. Our next issue is almost ready to be printed... should be next week. If you go to the website, it clearly shows you this. And if you wonder why no issues have been printed since then, I suggest you watch the news. The economy nearly collapsed last quarter. Now that things have, for the most part, stablized, advertisers are more secure. Once the issue is printed, the very same distributor that is in charge of shipping the magazine to newsstands ships it to subscribers.</p> Link to comment Share on other sites More sharing options...
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