amyagain Posted April 4, 2007 Share Posted April 4, 2007 Has anyone ever experienced these problems? When I look through the viewfinder the lcd read out of the settings is failing.Some of the little sections are not lighting up well. It is like a little lighthas burnt out. I called Canon and they acted like they had never heard of thisbefore. The other problem is that periodically when I am shooting it freezes up. The LCDpanel gets all grainy looking and all the controls do not work. I have torestart the camera and then it works fine. Can anyone help? Thank you! Amy Link to comment Share on other sites More sharing options...
shambrick007 Posted April 4, 2007 Share Posted April 4, 2007 Time for service Link to comment Share on other sites More sharing options...
amyagain Posted April 4, 2007 Author Share Posted April 4, 2007 I realize that service is likely needed. I am trying to trouble shoot so that maybe I can address the problem myself, or at the very least be able to describe the problems better to Canon. Link to comment Share on other sites More sharing options...
zacker Posted April 4, 2007 Share Posted April 4, 2007 yeah, it sounds as if it need to go to canon...are you using a canon battery? Link to comment Share on other sites More sharing options...
amyagain Posted April 4, 2007 Author Share Posted April 4, 2007 I use a canon battery about half of the time. Could this really be making a difference? Link to comment Share on other sites More sharing options...
brucecyr Posted April 4, 2007 Share Posted April 4, 2007 If you can repair it yourself, more power to you! If not, especially if its still under warranty, you don't need "to describe the problems better to Canon" than you have here. Link to comment Share on other sites More sharing options...
brucecyr Posted April 4, 2007 Share Posted April 4, 2007 "I use a canon battery about half of the time. Could this really be making a difference?" If and only if it only happens when that battery is being used. Link to comment Share on other sites More sharing options...
amyagain Posted April 4, 2007 Author Share Posted April 4, 2007 The problems happen with the Canon battery. I know that I will end up sending it to Canon, but I really hate to lose my baby for a month. Makes me crazy just thinking about it. Link to comment Share on other sites More sharing options...
HenryUK Posted April 4, 2007 Share Posted April 4, 2007 You clearly have problems that are only fixable by a trained camera technician. The green characters in the display are backlit; some of the segments are not being turned on properly. This could be a faulty connector or the display driver IC. The LCD behaviour sounds faulty as well. If it's still under guarantee you should send it back to Canon. Good luck. Link to comment Share on other sites More sharing options...
synnacdesign Posted April 4, 2007 Share Posted April 4, 2007 mmm not sure how much this might help, I did not have this problem with my Canon but with a previously owned Nikon. The LCD display kept failing and freezing up the camera. I ended up sending it back and 2 days after sending it in, they came out with an advisory (LOL). At the end it happened to by a problem with the chip that controls the LCD. Personally with Canon, I have to say their service department is really fast. I sent my Canon camera in once and in all it took 2 weeks. Well I sent it with 2nd day, so I guess that helped things. Good luck Link to comment Share on other sites More sharing options...
bobatkins Posted April 4, 2007 Share Posted April 4, 2007 You can't fix it. The sooner you send it in for repair, the sooner you will have a properly working camera. Link to comment Share on other sites More sharing options...
chinoloco93 Posted April 4, 2007 Share Posted April 4, 2007 bob has the best advice of all. The faster its fixed, the faster you will have a working camera again. Link to comment Share on other sites More sharing options...
peter_hughes6 Posted April 4, 2007 Share Posted April 4, 2007 How old is the CANON battery? What does the battery strength indicator say? Check out bad contacts , bad battery before you waste your time. Link to comment Share on other sites More sharing options...
san_disk Posted April 4, 2007 Share Posted April 4, 2007 Time to upgrade to 1d mk3 Link to comment Share on other sites More sharing options...
amyagain Posted April 4, 2007 Author Share Posted April 4, 2007 Thank you all for your responses. I will be sending my camera to Canon. I hope it goes smoothly and quickly. I would love to upgrade to the 1D MKIII. Wanna pay for it?! :) Amy Link to comment Share on other sites More sharing options...
m_barbu1 Posted April 4, 2007 Share Posted April 4, 2007 Amy, have you tried looking through the viewfinder in a completely dark room? Does it seem like the display is failing then? Link to comment Share on other sites More sharing options...
PuppyDigs Posted April 4, 2007 Share Posted April 4, 2007 The VF data display will blink under certain conditions, e.g, fluorescent lights or CRT monitors. The camera detects flickering light levels and adjusts display intensity. Of course, if it does it in normal light, you have a problem. Once in a while when my 20D gets flaky and a total reset cures it: remove all batteries for a couple hours (including PRAM backup). Heals ma cell everytime too. Sometimes the light’s all shining on me. Other times I can barely see. - Robert Hunter Link to comment Share on other sites More sharing options...
robin_sibson1 Posted April 5, 2007 Share Posted April 5, 2007 Years ago I had an EOS-1 on which the VF data suddenly went patchy for no obvious reason - I think the camera was about eight years old at the time - and then over the next twelve months it steadily recovered until it was back to normal. Never did work out what had happened. There have been quite a lot of posts here and on other forums about the inadequate brightness of the VF data on a number of Canon bodies, but that's a design fault, not a sporadic problem like the one you are seeing. Given that you've tried the obvious checking/cleaning of contacts, the only answer is to send it for repair. Link to comment Share on other sites More sharing options...
hjoseph7 Posted April 5, 2007 Share Posted April 5, 2007 "When I look through the viewfinder the lcd read out of the settings is failing. Some of the little sections are not lighting up well. It is like a little light has burnt out." I don't know if this has anything to do with it, but the settings or controls in the Canon 30D view finder are very hard to see if there is a very bright low lying Sun behind you Meaning that your back is turned toward the sun during late afternoon hours. During those circumstances, you can't see any of the controls inside the view finder, so you either have to move to a shaded area, or guess at what the exposure is. As far as your camera freezing up, if the camera cannot focus properly on a certain subject probably because the shutter speed is too slow to handhold the camera the little round green light inside the viewfinder light's up and the camera freezes up. Well actually the camera prevents you from taking that picture. If none of these conditions apply, send camera back to Canon.Tell you the truth, I would ask for a brand New camera. Link to comment Share on other sites More sharing options...
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