steve_huff1 Posted October 31, 2006 Share Posted October 31, 2006 The advance lever stuck - cant snap a shot or wind the film. Took out the film, put in a new roll and same thing. Cant shoot or advance. I bought it NEW 4 months ago and registered it with Leica so its under warranty. I can not seem to find a phone# to call Leica so I can send it in. Im in the USA and have the address to send it to, but would lik eto call them 1st. Does anyone have the # to Leica in Northvale, NJ? OR does anyone have a solution for the frozen film advance lever? Maybe its something I am overlooking?? Thanks! Steve Link to comment Share on other sites More sharing options...
rj Posted October 31, 2006 Share Posted October 31, 2006 Adress: Leica Camera Inc. 1 Pearl Court, Unit A Allendale, NJ 07401 Contact person: Robert Fisk; Sarah Mayville & Brenda Olesin Phone: 800-222-0118 Fax: 201-995-1686 E-mail: repair@leicacamerausa.com Link to comment Share on other sites More sharing options...
Rob F. Posted October 31, 2006 Share Posted October 31, 2006 I can't figure out how you put in a new roll if the advance lever is stuck. You have to wind on to load. Unless--maybe--it's not the advance lever that is really the problem. I wonder if the film is binding somehow. Maybe the rewind assembly is seized up??? Link to comment Share on other sites More sharing options...
steve_huff1 Posted October 31, 2006 Author Share Posted October 31, 2006 I took out the 1st roll after it froze. Rewind worked fine. Put in a new roll but couldnt even load it as it was frozen. Totally stuck advance lever. COuld also not press the shutter release, it too was stuck. Its boxed and being shipped off tomorrow. Only bad thing is I have a huge assignment due in 4 weeks and now I am cameraless. Couldnt afford the MP backup.... So now I will wonder how long it will take them to fix. Ill send it UPS next day so they will get it Thursday. Im hoping 2 weeks at most but have heard 4-6 from others. Hopefully it will be fixed and problem free in the future. Thanks for the info. Steve Link to comment Share on other sites More sharing options...
Allen Herbert Posted October 31, 2006 Share Posted October 31, 2006 Jeez, Steve Puff, you really need to put a bit of effort in your work, so you are not so financially challenged. Most of use pros can afford numerous MP's. We just write them off on our tax returns. Link to comment Share on other sites More sharing options...
m_. Posted October 31, 2006 Share Posted October 31, 2006 just a wild guess - have you checked the battery status lately? this is an electronic camera,correct? without battery, the shutter won't work? Link to comment Share on other sites More sharing options...
stephen_w. Posted October 31, 2006 Share Posted October 31, 2006 Good one Wentong. The battery died in my new M7 after only a couple of months. I'm still on the second set, months later. Link to comment Share on other sites More sharing options...
pico_digoliardi Posted October 31, 2006 Share Posted October 31, 2006 <i>Only bad thing is I have a huge assignment due in 4 weeks and now I am cameraless</i><p> How strange. I don't know a single pro who does not have at least two backups.<p> Best of luck to you. I have an M7, too and hope I don't suffer from the same strange thing. Link to comment Share on other sites More sharing options...
lee hamiel Posted October 31, 2006 Share Posted October 31, 2006 As others have said try changing the battery - If it's still dead then when sending it in ask about a loaner body in the interim - if they have any available they may have a choice between an MP & M7 - I suggest using the MP just to have a round with it for future reference. My son had an issue after less than 2 months with a new M7 with the shutter - they put it all back to normal very quickly but it is frustrating once you pay the price for a new body & then have to deal with warranty issues - best it's now instead of after it expires. Good Luck Link to comment Share on other sites More sharing options...
SolaresLarrave Posted October 31, 2006 Share Posted October 31, 2006 Steve, I've had one of my M6TTLs worked on by Leica before, and the process is slow (sorry, but won't lie to you). You must send them the camera by the fastest possible way... because afterwards you'll have to sit down until they mail you an estimate with a job number. Once you get that number, call any of the people mentioned above (I dealt with Tony... IIRC), approve their estimate (it should be free if the camera is still under warranty) and explain the situation about your big assignment coming up. When I told them I was leaving for Puerto Rico within the month (which was true), Tony put a rush on my camera and I got it back some five days later. Good luck! Link to comment Share on other sites More sharing options...
blowingsky Posted October 31, 2006 Share Posted October 31, 2006 Are you an undercover PR for the Film Is Dead Organization (FIDO)? Always have a backup camera. Grab a Nikon. Pico says he doesn't know any pro who doesn't have two or three backups. I don't know any who use an M7 as their primary. But I guess it depends on what you're shooting and who its for. Link to comment Share on other sites More sharing options...
steve_huff1 Posted October 31, 2006 Author Share Posted October 31, 2006 Alan Pervert, I have many cameras, just mostly digital. One film camera as I was not expecting to shoot that much film and I did not expect the M7 to break down after 4 months. Anyway, Also, tried the batteries - Its not the batteries. Its locked up. Tried everything. Also, Ive been shooting for only 8 years and AM NOT a pro. I have 3 DSLR's but only one film body. The $3500 film body happened to break after 4 months. Kind of ridiculous of me to expect quality and reliability from Leica I guess. I love my M7, but this has me re- thinking a few things. My wife told me to go ahead and get a new MP tomorrow. Not sure if I will do that, but if I do, Ill be buying new to make sure I have a warranty. Link to comment Share on other sites More sharing options...
pico_digoliardi Posted October 31, 2006 Share Posted October 31, 2006 <i>My wife told me to go ahead and get a new MP tomorrow. </i><p> Well, there is an affirmation that you aren't a Pro. Link to comment Share on other sites More sharing options...
lb- Posted October 31, 2006 Share Posted October 31, 2006 give it a solid whack and see if it unlocks. it's busted anyway so you dont' have anything to lose. Link to comment Share on other sites More sharing options...
harvey_edelstein1 Posted October 31, 2006 Share Posted October 31, 2006 All those metal gears, better if they were made of nylon they would have some give. I hope you get an extended warrantee for next problem. I would sell the thing and get a Nikon F6 its likely to be more reliable and just as nicely made for a little more than half the price new. Link to comment Share on other sites More sharing options...
blowingsky Posted November 1, 2006 Share Posted November 1, 2006 Well, that's too bad about the camera breaking. I'd certainly expect a part of the high cost to be due to out of the box durability. You have a lot of nice photos in your portfolio, so I hope you get back out there with your Leica very soon. Link to comment Share on other sites More sharing options...
Bill Blackwell Images Posted November 1, 2006 Share Posted November 1, 2006 "Couldn't afford the MP backup..." You don't have to get an MP for a back-up. You would do better by getting an M6. In fact an M6TTL would feel like your M7 without AE. “When you come to a fork in the road, take it ...” – Yogi Berra Link to comment Share on other sites More sharing options...
g-man1 Posted November 1, 2006 Share Posted November 1, 2006 I had the same thing happen to my M7. I think I inadvertently wound the advance lever while the shutter was still open (while loading film). I wound the film advance lever really hard and it unseized. I had nothing to lose as I had bought it on ebay; you will be better off getting it repaired under warranty, I suspect. Link to comment Share on other sites More sharing options...
ken_jeanette1 Posted November 1, 2006 Share Posted November 1, 2006 It's a lemon. The one built at 5PM on a Friday before a holiday weekend. I'll take the piece of junk off your hands and off your mind for 10% of the price you originally paid. Deal???? Link to comment Share on other sites More sharing options...
SolaresLarrave Posted November 1, 2006 Share Posted November 1, 2006 The guy's asking for advice and he gets slammed. Nice... Link to comment Share on other sites More sharing options...
john_elder1 Posted November 1, 2006 Share Posted November 1, 2006 E-mail Leica at the above address. Tell them what happened. Demand a new camera immediately. Tell Leica to keep the defective M7. There is a good chance this will work. Link to comment Share on other sites More sharing options...
steven_moseley1 Posted November 1, 2006 Share Posted November 1, 2006 Hi, Where did you buy it from? any new item is under warranty for a minimum of 12 months and it is the retailer who is reponsible. You are fully entitled to either a full refund or immediate replacement..why do so many people accept repairs? it does not make any sense. cheers Steve. Link to comment Share on other sites More sharing options...
vinay_patel Posted November 1, 2006 Share Posted November 1, 2006 "I bought it NEW 4 months ago and registered it with Leica so its under warranty. I can not seem to find a phone# to call Leica so I can send it in." You could find this forum on the internet but you couldn't find Leica's phone #, not in the papers that came with the camera, not on the internet, not from telephone information, not from a Leica dealer. Uh huh. Just yesterday I posted that the first guy to get an M8 with a defect would post it to the internet before he even called Leica. Now you see where I'm getting that from. Link to comment Share on other sites More sharing options...
pc_b Posted November 1, 2006 Share Posted November 1, 2006 Hi Steve, does EVERYTHING include pulling out the shutter release button with a cable release and switching to 1/60 or B? Cheers, Peter Link to comment Share on other sites More sharing options...
pc_b Posted November 1, 2006 Share Posted November 1, 2006 Hi Steve, does EVERYTHING include pulling out the shutter release button with a cable release and switching to 1/60 or B? Cheers, Peter Link to comment Share on other sites More sharing options...
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