From my experience so far, trying to use it successfully numerous times, the front loading mechanism for loading fine art paper in the Epson P800 is one of the most ridiculous pieces of design I've ever seen. I gave it no thought when I ordered the printer that it would be so different than using my old Epson 3800. Reading online, I see there are numerous people who have- as I have- wasted paper trying to navigate loading paper in the front loader. The top sheet feeder for non-fine art paper works fine, but the front loader is a nightmare. I've read over several times online people explaining how to "get the hang of it". While they admit it's a design flaw, they seem just fine with it, having apparently conquered the beast. I'm about to give up though and return the printer. Once I got it out of the printer, I literally just took the dented up piece of paper from the last attempt and slammed it to the floor. Aside from issues with the front loader itself, the touch screen is also a hassle and slows down the process. It's already given me incorrect error messages. I was wondering how it would improve the process as opposed to exclusively using menus on computer screen, and I'm still wondering. It seems that unless I find a video that goes through the process and visually shows the work arounds for loading fine art paper that are nowhere to be found in the manual or anywhere else online, this printer is of no use to me. Aside from that, I can't say I trust the reliability of the touch screen either. I've used Ilford Gold Fibre Silk (which is not as thick as some other papers) in the top loader no problem, but have read that long term that will damage the printer.