I just learned from B&H that on my lens return they wouldn't cover the return shipping cost nor refund the original shipping cost. I am returning a Nikkor 16-35 f4 as I wasn't happy with it. The copy didnt seem particularly sharp. Given that it was part of a larger order of over $10K, it was disappointing. This is one of my first major B&H purchases after several years of buying just filters etc from them. Have other PNers got the same return policy from B&H or is this because I'm a 'new' shopper on their site? Also, does Adorama have the same / similar policy? Would anything out there photog related compare to Amazon's return policy? Having largely bought from Amazon, I suppose I took their hassle-free, great return policy for granted. I was surprised that B&H has such a great reputation for easy shopping that this aspect of their return policy doesn't get more news. I suppose I will have to very carefully choose between B&H and Amazon based on the likelihood of a potential return. Most often the costs are the same, but B&H may carry more variety.