helen_oster

<p>Hi Mark</p> <p>The sensor should be as clean as any new camera!</p> <p>Helen</p>

<p>It is a Canon warranty, Tim</p> <p>Helen</p>

<p>I'm guessing it is this one? http://www.adorama.com/ica6dob.html<br> If so, it includes the following:</p> <h6 >What's in the box:</h6> <ul> <li>Canon EOS 6D Body "Open Box"</li> <li>Eyecup Eb</li> <li>Battery Pack LP-E6</li> <li>Battery Charger LC-E6</li> <li>R-F-3 Camera Cover</li> <li>Stereo AV Cable AVC-DC400ST</li> <li>Wide Neck Strap EW-EOS 6D</li> <li>USB Interface Cable IFC-200U</li> <li>EOS Digital Solution Disk & Software Instruction Manual CD</li> <li>Camera Instruction Manual</li> <li>Canon 1 Year Warranty</li> </ul> <p>Helen Oster<br> Adorama Camera Customer Service Ambassador</p> Helen@adorama.com

<p>I believe that it is now via PriceGrabber:http://photo.pgpartner.com/home_photo.php</p> <p>Helen Oster<br> Adorama Camera<br> Helen@adorama.com</p>

<p>Everyone has answered - but I thought you'd want a confirmation from us as the vendor; most pro film come in 5 packs so if someone orders less than 5 he will get singles without retail packaging.<br> <br> Helen Oster<br> Adorama Camera Customer Service Ambassador<br> Helen@adorama.com</p>

<blockquote> <p><a href="/photodb/user?user_id=9000502">Nick Sandin</a> Please email me: Helen@adorama.com if you've had it for less than 6 months.<br> <br> Helen Oster<br> Adorama Camera Customer Service Ambassador</p> </blockquote>

<blockquote> <p><a href="/photodb/user?user_id=7086942">Danek Kaliuzhkin</a> Please email me directly: Helen@adorama.com so I can help</p> </blockquote>

<p>Please contact me, J.W. Park - Helen@adorama.com with more details, so I can help.</p> <p>Helen Oster<br> Adorama Camera</p>

<p>Hi Gary</p> <p>you are most welcome to email me directly: Helen@adorama.com, and I can put you in touch with a member of our used team, who will be delighted to assist you.<br> However, as you noted above, we do have a 30-day return policy, just in case the unit doesn't meet your expectations.</p> <p>Helen Oster<br> Adorama Camera</p>

<p>You know you have 30 days to return an O/B item to Adorama if you are in any way not satisfied? (Mostly, they are 'change-of-mind' customer returns, in-store demos and in packaging that has got a bit bashed about in the warehouse).</p> <p>Helen Oster<br> Adorama Camera<br> Helen@adorama.com</p>

<p>I just remembered this story about a stolen camera ending up on Craigslist....</p> <p>http://petapixel.com/2013/03/26/how-i-busted-a-thief-who-tried-to-sell-my-camera-on-craigslist/</p>

<p>Hi Sanjay</p> <p>While I can't comment upon how the grading by other retailers compares to Adorama, if you email me: Helen@adorama.com with details of the unit that interests you I can have a set of pictures sent to you. If you also give me a contact phone number I can ask a used department rep to call you and answer any questions you may have regarding the unit.<br> Most used items come with a 6-month warranty, which includes a 30-day returns period if you are in any way disappointed with the item you receive.</p> <p>Helen Oster<br> Adorama Camera<br> Helen@adorama.com</p>

<blockquote> <p>Adorama is my go to store, bought refurbs from them that work just fine.</p> </blockquote> <p>Good to hear Michael! Thanks for sharing. :)</p> <p>Helen Oster<br> Adorama Camera<br> Helen@adorama.com</p> <p> </p>

<p>You have a 30-day returns period, Shelby - if you need any help with this, do let me know: Helen@adorama.com</p> <p>Helen Oster<br> Adorama Camera</p>

<p>@Landrum</p> <p>The D5200 is $496.95 at Adorama, too - with 4% cashback reward payable after 40 days!</p>

<p>Mike</p> <p>As stated above, Nikon USA will not service a direct import item at all, whether the customer is willing to pay or not.</p> <p>However, I understand that this company is a Nikon authorized repair center, and WILL service all Nikon units, including direct import:<br /> <a href="http://www.nikoncamerarepair.com/">http://www.nikoncamerarepair.com</a></p> <p>and that this guy also repairs and services Nikon lenses:</p> <p>Rick J Riggins<br /> 1939 S. Quebec Wy. #203<br /> Denver, CO 80231<br /> <a href="http://www.discountcamerarepair.com/" target="_blank">WWW.DiscountCameraRepair.com</a><br /> <a href="tel:303-669-0945" target="_blank">303-669-0945</a></p>

<p>The least expensive D5300 is an E+ used, http://www.adorama.com/US%20%20%20%20672456.html $499; or a refurb http://www.adorama.com/INKD5300BR.html#used $599</p> <p>Adorama currently has the same model that you linked to on the B&H site, also at $696.95 with 2% cashback and savings of <a title="Buy together and save" href="http://www.adorama.com/bundles/INKD5300G">up to $1,485.00 with bundle</a> in loads of different colors! http://www.adorama.com/l/Cameras/Nikon~Digital-SLR-Cameras?sel=Model_Nikon-D5300&sf=Price&term=D5300</p> <p>Helen</p>

<blockquote> <p>Hi Ganz<br> I wrote the piece below for the Adorama website - it should answer most (if not all) your questions, but if you need to contact me directly, you are most welcome: Helen@adorama.com</p> <p>Helen Oster<br> Adorama Camera Customer Service Ambassador</p> <h3>What is the Grey Market?</h3> <p>"Grey Market," also known as "direct import," are products imported directly into the U.S., and not through the manufacturer's authorized agent/distributor.</p> <h3>Are "Grey Market" products legally imported?</h3> <p>Yes, it is perfectly legal to directly import these products and sell them in the U.S.</p> <h3>What are the advantages of "Grey Market" goods?</h3> <p>There is no factory-authorized middleman involved in the import of these products, so the costs are lower. As a result, the customer pays less. In addition, many items that are in short supply or are not imported at all by the manufacturer's authorized distributors, are available in the "Grey Market."</p> <h3>Are there any disadvantages of "Grey Market" goods?</h3> <p>Because there is no factory-authorized middleman, there is no manufacturer's warranty. However, "Grey Market" products purchased from Adorama are warrantied by Adorama Camera and are returned to Adorama Camera for any warranty repair.</p> <h3>Are there product differences in "Grey Market" goods?</h3> <p>There is no difference in the actual products. In most cases, they are manufactured in the same place by the same people and with the same materials. Occasionally, manufacturers will give them a different name. For example, the Olympus USA Digital Stylus Cameras are called Olympus MJU Cameras in Europe.</p> <h3>What type of warranty does Adorama offer on "Grey Market" goods?</h3> <p>On "Grey Market" products purchased from Adorama, we offer the same warranty as the U.S. warrantied products carry, for a period of one year. The only difference is that the product would need to be shipped to Adorama for warranty service.</p> <h3>Do I need a warranty certificate for repairs on "Grey Market" goods?</h3> <p>No, your Adorama invoice is all you need to get warranty service on "Grey Market" products.</p> <h3>What happens after the warranty expires?</h3> <p>Just like products with an expired manufacturers' warranty, you can take the product to any convenient repair shop and pay for the repair.</p> <h3>Is there "Grey Market" film?</h3> <p>Yes, we carry Kodak film in three versions:</p> <ul > <li>U.S. - made in the U.S. for domestic distribution</li> <li>U.S. for export - made in the U.S. for worldwide distribution</li> <li>Grey Market - imported from other countries</li> </ul> <p>Fuji, Ilford and Agfa films are made outside the U.S. In this case, Grey Market means how it came to be imported. The products are the same, but distribution and control determine the difference between U.S. and Grey Market. The main issue with film has always been assurance that it was handled and stored properly during transport to protect its emulsion. For this reason many professionals prefer U.S. film. However, in our experience, we've very rarely encountered any emulsion problems with Grey Market film.</p> </blockquote>

<p>Robert<br> Just to let you know that it comes with a 12-month warranty - if you have any technical questions you are most welcome to email me directly: Helen@adorama.com</p> <p>Helen Oster <br> Adorama Camera Customer Service Ambassador</p>

<p>At Adorama, we always indicate if an item is direct import (grey market). If it doesn't state that it is, on the product description, then it's most definitely US warranted.</p> <p>Helen Oster <br> Adorama Camera Customer Service Ambassador<br> Helen@adorama.com </p>

<p>Hi Aaron</p> <p>Can you email me: Helen@adorama.com with your order number?<br> The offices are currently closed for the Sukkot Holiday, but I can get onto this early next week when we re-open.<br> http://en.wikipedia.org/wiki/Sukkot<br> Please accept my apologies for the disappointment caused, and I very much look forward to hearing from you<br> <br> <br> Helen Oster <br> Adorama Camera Customer Service Ambassador<br> Helen@adorama.com</p>

FINALLY - just heard we are fully stocked!! Helen

<p>I understand that this company is a Nikon authorized repair center, and WILL service all Nikon units, including direct import:<br> <a href="http://www.nikoncamerarepair.com/">http://www.nikoncamerarepair.com</a></p> <p>and that this guy also repairs and services Nikon lenses:</p> <p>Rick J Riggins<br /> 1939 S. Quebec Wy. #203<br /> Denver, CO 80231<br /> <a href="http://www.discountcamerarepair.com/" target="_blank">WWW.DiscountCameraRepair.com</a><br /> <a href="tel:303-669-0945" target="_blank">303-669-0945</a></p>

<p>An update; I just spoke with the Nikon purchasing manager who advised that Nikon has still to fulfil orders placed in January.<br> While we are trying to get Nikon to release more units to us, until they do, we can't ship them. I'm sorry.<br> <br> Helen Oster</p>

I'm sorry; we have repeatedly asked Nikon for an ETA, but we can't get a date. We are aware that other retailers have been sent stock while we have not, but Nikon will not respond to our requests for any explanation. So sadly, there isn't anything I can do. Re: sales reps not knowing who I am, that's odd, as I'm managed by the Sales Director, who manages the reps! However, most of the CS reps in the call center don't know who I am and as I work from home are not permitted to give out my home number!