jon_laake Posted May 29, 2014 Share Posted May 29, 2014 My 4 yo yanked the cord between camera and computer when I was upgrading firmware to ver 1.1 for my Lumix/Leica Nocticron 42.5. I have an Olympus Pen E-P5 and used Olympus' Digital Camera Updater for the process. It gave me a due warning not to touch the camera (red stop signs at the rear screen) and this was all it took to trigger my daughters curiosity. Now the lens is a paperweight. It produces no image and isn't even 'seen' by the camera. I have also tried it on a Lumix GM1 to no avail. I also tried to upgrade via the Lumix camera (download to formatted memory card), but the Lumix simply states that "lens was not attached properly". Does anyone have a fix? Link to comment Share on other sites More sharing options...
howard_m Posted May 29, 2014 Share Posted May 29, 2014 <p>kinda sounds like a trip or at least a phone call to the Lumix service center is in order, assuming even they can un-brick it.</p> Link to comment Share on other sites More sharing options...
andylynn Posted May 29, 2014 Share Posted May 29, 2014 I'd be shocked if tech support couldn't fix it. That's a $1600 lens, you shouldn't be able to actually kill it just by unplugging a USB cable. Link to comment Share on other sites More sharing options...
laur1 Posted May 29, 2014 Share Posted May 29, 2014 <p>I guess the firmware is now corrupted. You'll probably have to send the lens in so they can flash the memory and install a clean copy of the firmware. Please let us know how they respond - I always wondered about how easy it is to resolve this situation.</p> Link to comment Share on other sites More sharing options...
Sanford Posted May 29, 2014 Share Posted May 29, 2014 <p>Don't they have a strategy for power outages during updates?</p> Link to comment Share on other sites More sharing options...
jamie_robertson2 Posted May 30, 2014 Share Posted May 30, 2014 <p>Job for the service dept. 99% sure they'll be able to fix it.</p> Link to comment Share on other sites More sharing options...
bebu_lamar Posted May 31, 2014 Share Posted May 31, 2014 <p>It would be a shame if they can't fix it.</p> Link to comment Share on other sites More sharing options...
andrew_brown7 Posted May 31, 2014 Share Posted May 31, 2014 <p>My Nex 6 has the option to allow the camera to 'recognise' when it has an old lens on it; without allowing that it says the same as yours seems to be saying..it sounds to me like you need to check in the Menu for something like 'release without lens' and maybe that will allow you to use it and redownload the update.<br> <br />Andy.</p> Link to comment Share on other sites More sharing options...
jon_laake Posted June 1, 2014 Author Share Posted June 1, 2014 Handed in for service. I'll let you know how it goes. Link to comment Share on other sites More sharing options...
jon_laake Posted August 3, 2014 Author Share Posted August 3, 2014 <p>The lens was sent to Panasonic for repair on May 31st and after 2 months it still hasn't been returned. Allegedly this is due to problems with Polish customs authorities (Panasonic has its European service department in Poland), but I have seen no documentation. I think this should serve as a warning to people considering buying these fully electronic lenses. Mishaps do actually happen, and in this case it has reduced my USD 1600 lens to a paperweight. Also, I'm really frustrated over Panasonic dragging it's feet.</p> Link to comment Share on other sites More sharing options...
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