<p>Hello All,<br /><br />I am new to this site and want to get your professional opinions. My wife and I recently got married this past Friday, it was an amazing day except for 1 thing. We booked a wedding photographer that was very sub par (Based upon my wife's opinion, who has shot 20-30 weddings etc). The by far worst part about this whole thing, is that I (the groom) can't fix it. To say that my wife loves pictures is an understatement, it's one of her true passions in life. And now, on what is supposed to be one of the most special days of her lives, she has no good pictures in her dress at the ceremony. <br /><br />My wife and I are nice people and we don't want this to really ruin her life or dreams as a photographer -- BUT we also don't want others to go through the same thing. She had decent pictures in her portfolio, which is why we chose her. However, since we chose to do a ceremony at a court house instead of a big banquet hall she phoned the whole thing in. Just didn't care at all.... <br /><br />Does the below justify a full refund? Half refund? and/or bad review?? <br /><br /><br />She: <br />1. Came late. <br /><br />2. Only stayed for HALF the amt of time.<br /><br />3. Wasn't responsive to pictures and moments. When our entire families came in and everyone was hugging each other etc. She was sitting in the order talking to her BF (aka her "assistant" who only took pictures of HER taking pictures). And we had to continuously remind her to take pictures.<br /><br />4. ZERO really good portrait pictures. She must not have reviewed any of her pictures after she shot them because a LOT had our eyes closed, cutting off the top of my head or looking away. She also gave no input, no "your leaning too far in" etc. The lack of good pictures was so bad that my wife had to use her sisters camera phone pics where we weren't even looking as our main pic!!<br /><br />5. Her experience isn't very genuine and misleading -- I looked at other sites and some sites she has 2yrs, others 4yrs. Of the 4 years, 2 years are at HS journalism jobs, and 2 years as an intern.<br /><br />6. Edited our pictures in, literally 2 hours and her work was sub-par. All of the pictures were either unnecessarily in black and white or my skin was tinged orange. <br /><br /><br />Please let me know what you think! <br /><br />Thanks,<br /><br />Andrew</p>