andrew_loa

<p>Yeah, we're sure. We asked her to read off the settings on her camera and they were Low res settings. Her excuse was that on her other shoots others just gave her a camera to use. Basically, whole situation is a nightmare but it's done at this pt. Can't get the moments back so need to just put this behind us...</p>

<p>She 2nd shot most of them and did have contracts for all of the ones that she was the primary shooter for. I'm really not sure why she didn't do a contract. I thought it was obvious to have one so I didn't even ask. We dropped the ball and just have to accept that at this pt. We're in salvage mode, trying to recoup and gather any pics from the camera phones from other guests. Luckily we hired a different photographer for the Reception Dinner and we saw some of his shots and they looked good. No portraits and no pics w/ my wife in her nice dress but we should hopefully have some good pics anyway. <br> It sucks, but we talked to our "Photographer" and she has agreed to refund us in 2 weeks and give us a complimentary session where my wife can make sure she has High Res/Raw settings on. Hopefully she follows through with it. We'll see...<br> She didn't even apologize and disregarded my wifes comments that she needs more apprenticeship/2nd shooting, lessons, and should hold off on doing first shooter weddings until at a minimum learns how to use her camera. So, we'll probably end up giving a bad review to warn people.</p> <p>Anyway, THANKS A LOT for all of your input. Please cross your fingers for us that we can get some good pics!</p>

<p>SO! it turns out she did NOT SHOOT IN RAW. all of her pictures are low res 1mb pics........... So depressing. </p>

<p>Thanks for the great advice Pete. The more I think about it the more I agree... Appreciate it!</p>

<p>I was under the impression we did have one but unfortunately -- No contract. It was obviously a big mistake on our part. My wife shoots weddings herself and liked her portfolio. The pictures on the portfolio were good -- correct lighting, good angles, framing, and editing. It wasn't until I saw the final result that I took a more proactive role and identified those issues. In her correspondences she claimed she had shot several weddings before but couldn't show her a single picture up.<br> Obviously, we are at fault too. We took too much faith in her statements, abilities and didn't do proper fact checking. But the end result is that we feel we didn't get what we paid for. We paid $700 for 1.5hrs for a 19year old college student. Needless to say we feel dumb...<br> <br> </p>

<p>Hello All,<br /><br />I am new to this site and want to get your professional opinions. My wife and I recently got married this past Friday, it was an amazing day except for 1 thing. We booked a wedding photographer that was very sub par (Based upon my wife's opinion, who has shot 20-30 weddings etc). The by far worst part about this whole thing, is that I (the groom) can't fix it. To say that my wife loves pictures is an understatement, it's one of her true passions in life. And now, on what is supposed to be one of the most special days of her lives, she has no good pictures in her dress at the ceremony. <br /><br />My wife and I are nice people and we don't want this to really ruin her life or dreams as a photographer -- BUT we also don't want others to go through the same thing. She had decent pictures in her portfolio, which is why we chose her. However, since we chose to do a ceremony at a court house instead of a big banquet hall she phoned the whole thing in. Just didn't care at all.... <br /><br />Does the below justify a full refund? Half refund? and/or bad review?? <br /><br /><br />She: <br />1. Came late. <br /><br />2. Only stayed for HALF the amt of time.<br /><br />3. Wasn't responsive to pictures and moments. When our entire families came in and everyone was hugging each other etc. She was sitting in the order talking to her BF (aka her "assistant" who only took pictures of HER taking pictures). And we had to continuously remind her to take pictures.<br /><br />4. ZERO really good portrait pictures. She must not have reviewed any of her pictures after she shot them because a LOT had our eyes closed, cutting off the top of my head or looking away. She also gave no input, no "your leaning too far in" etc. The lack of good pictures was so bad that my wife had to use her sisters camera phone pics where we weren't even looking as our main pic!!<br /><br />5. Her experience isn't very genuine and misleading -- I looked at other sites and some sites she has 2yrs, others 4yrs. Of the 4 years, 2 years are at HS journalism jobs, and 2 years as an intern.<br /><br />6. Edited our pictures in, literally 2 hours and her work was sub-par. All of the pictures were either unnecessarily in black and white or my skin was tinged orange. <br /><br /><br />Please let me know what you think! <br /><br />Thanks,<br /><br />Andrew</p>