<p>Thanks for the response. <br>
I sent it straight to their Japan service center. It's called the Nagano Okaya Factory at 3-11-1 Kohagi Osachi, Okaya city. Nagano, 394-8550, Japan. <br>
Email: opticalservice@kyocera.jp<br>
Received a very speedy response and quote for the repair. <br>
Both my units had faulty shutters that needed to be replaced. So they quoted me a price of 59700 yen for each camera. Which works out to be about $550 usd inclusive of Shipping back to Singapore. <br>
The only payment they accept is bank wire transfer. <br>
I'm glad I got everything sorted out. Just a bummer that the support is going to end in 2015. I've enquired about buying extra shutters from them, as well as whether other camera brands like Mamiya make shutters that can be used as well. </p>