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graham_evans2

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Posts posted by graham_evans2

  1. <p>Jeff and Gus are correct but missing the point. If you live in Europe and the US seller goes with the Global shipping program and if there is a problem the buyer will only receive the item cost as a refund. The buyer will not receive a full protection refund as indicated in Ebay advertising. Buried in the small print is a get out clause that if a package is delivered there is no shipping refund as the Global program was used. In my case it cost me about 10 or 11 GB Pounds. If I had bought a more expensive item which would have incurred VAT tax plus customs duty in the UK it would have cost me considerably more money. Emailing sellers works for most items but what if they lied about the condition of an item? Camera, lens whatever. I mean Ebay sellers never mislead and sell junk do they? The seller has given me a free screen, they didn't want to pay the return shipping. The screen is not of sufficient value. Global shipping is a nice deal for Ebay but not for buyers.</p>
  2. <p>Just before Christmas I had an interesting experience on Ebay. I purchased a E focusing screen for my Canon F1 from a seller in the USA with 100% feedback. The shipping was via Ebays global shipping which promises to let the buyer know and pay in advance the total cost of shipping and customs duty/taxes upfront. As the screen was slightly under $30 my item attracted no additional fees from our loveable revenue men. The screen arrived before the estimated delivery date and when I opened the package I found the wrong screen in the correct packaging.<br />Annoying, yep. An immediate return request to Ebay was sent and, the seller promptly refunded my Pay pal account the cost of the screen but not the shipping charge. Ebay meanwhile had sent me an email stating the full amount had been refunded. After faffing around with Ebay on the phone for better than 30mins a woman with an American accent finally came on the phone and stated that Ebays position was, as I had received a package there was no shipping refund due. Read the small print. The fact that the seller had screwed up was and is irrelevant. Global shipping delivered something. When I check my Paypal account the shipping charge appears as a separate charge paid to Ebay. Thank God I didn't purchase a camera or lens, anything at much higher cost which would have triggered import taxes and duty fees. As it stands I'm out $16 in shipping cost, not the end of the world.The seller doesn't want the screen back so I get to keep a screen I don't need.<br />There you are then, be warned if you live in the UK or Europe Ebays we got you covered if there's a problem is just not true. If an USA seller messes up or is dishonest. Global shipping can have a nasty sting in it's tail. I also posted this on Flickr in one of the more popular film groups although this will apply to any item purchased through the Ebay shipping program not just camera stuff.</p>
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