Jump to content

Problem (?) recently upgrading to premium


rws

Recommended Posts

I recently tried to upgrade to premium but ran into some confusion. The payment page gave an error when I centered my credit card info. I tried twice with one card and once with another. Each attempt produced an error message saying that there was a problem in processing the card. In a while I looked at my account page and to my surprise I found that I am now a premium member (which is what I wanted, of course) and that my account would be up for renewal in 2025. Apparently I received three years of premium membership.

 

I checked my credit card accounts and found that I was charged once on the first card that I used but not on the second. It seems like a must have bought a year's subscription each time I entered my card info (twice on card 1 and once on card 2) even that the payment page suggested that my payments didn't go through. Is this what happened?

 

I'll keep checking my credit card accounts and if I bought a year's subscription for three years, that's fine. I would like ot be sure what is going on, though. And if for some unforeseen reason I should decide to cancel my second and/or third year of premium subscription, will it be possible to get a refund for those? Again, there's no need to do that now -- I'm happy having three years of premium. I'd like to find out what happened here, though. Thanks in advance for any insight you can provide

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...