Error: "Please enter a valid name."

[erichsande]

I created a new account (been on photo.net for nearly 20 years) just so I could ask about this problem. I haven't been able to post anything for awhile because I get an error notice saying Please enter a valid name.

 

Anyone know what is causing this and how to fix it?

[jeffapplegate]

Same here, and very frustrated! I'm a longstanding member (22 years now) with a premium account, but have been unable to post since the website changeover. I get the same exact error message when I try to post in the forums - "Please enter a valid name." Over the last couple months I've tried everything I can think of including using different browsers and going into my account settings and re-entering my name and other information, but to no avail. When I search the members list "Jeff Applegate" it says it can't find me, even though I can access my profile and account information confirming that it's valid. I've sent email messages twice now via the contact link at the bottom of the page, but they never responded. The one thing I hadn't thought of was to create a new account just so I had a way to post for help, so thanks for the idea.

 

It makes you wonder how many other long time users are in the same boat? Hundreds? Thousands maybe? They really need to address this!

 

Jeff Applegate

[erichsande]

Nice to know I'm not the only one!

 

 

The member formerly known as Eric Sande

[erichsande]

Still no change trying to post from my original 1997 account.