EricM Posted February 19, 2015 Share Posted February 19, 2015 <p>I'd go back to your IT guy and get your ram set correctly. As I suspected, it's set at 1199.3 and should be at 3004.7<br /> Google shows that there is some issues with this board and memory and wouldn't do anything before running memtest86</p> <p><img src="https://farm8.staticflickr.com/7309/16400057349_3bfdc89802_o.jpg" alt="" /></p> <p><img src="https://farm8.staticflickr.com/7336/16585926145_0a5cbff4e2_o.jpg" alt="" /></p> Link to comment Share on other sites More sharing options...
randy_myers3 Posted February 20, 2015 Author Share Posted February 20, 2015 <p>Hello Guys,<br> I know it probably seems silly to folks like yourself that are so knowledgeable in this area but I wouldn't be comfortable going into the bios.</p> <p>I will show this to my PC builder though. <br> Eric,<br> Where is the second screen grab from?<br> Again, I'm sure it seems basic to you but please tell me how I would know that the correct setting should be 3004.7 ?<br /><br /><br />Thanks,<br> Randy</p> Link to comment Share on other sites More sharing options...
EricM Posted February 20, 2015 Share Posted February 20, 2015 <p>I'm no expert, Randy, and everything I've offered here should be double checked of course. I'm just passing on the little bit I've gleaned from building my own up and going through the trouble shooting frustrations like this. AND don't feel bad, this is common when doing cutting edge computer builds like this.</p> <p>The screen grab from a google image result of someone with the same setup. The three things with ram is speed, timing and voltage and you have to make sure they are all set correctly in your bios. MHz is the speed of your ram. You've bought 3000MHz and is what the "3000" represents in the model of your ram. I'd check to make sure yours is running at the right speed. The voltage of your ram is 1.35v and more than likely your motherboard bios settings are still set at 1.2v. It looks like two of your sticks are running 1.35 and two are at 1.2 and lastley your timing is 15-15-15-35. Google brings threads up on your board and memory and many people are having trouble it seems. Again, I'm out of my league here and someone with a higher skills set should be looking into this and at the very least, make an account on a forum like Tom's or another that specializes in this. I'm confident your Liquefy speed test will improve greatly once you have your ram set correctly.</p> <p>Download metest86+ and burn the iso and run the test. This is a simple standard test that everyone runs after building a copmuter becasue it is common to get a bad stick of ram. When that happens, your entire system suffers. Here's the wiki page http://en.wikipedia.org/wiki/Memtest86</p> <p> </p> Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 20, 2015 Share Posted February 20, 2015 Don't confuse NB (north bridge) timing with DRAM timing. Two different but related values. Lets examine the report from the Z-CPU "SPD" tab from Randy's screen shot. The section in the SPD tab called "Timings Table" lists what the RAM reports as valid values. The first two are JDEC for backwards compatibility. The third is the XMP value I keep bringing up. It has the right timings 15-16-16-35-2N and voltage. The forth is obviously not a XMP profile, but likely a bug in Z-CPU reporting invalid values. The ram is defaulting to the correct values. It defaults to a safe voltage and timing so the machine will boot. You need to turn on XMP for it to choose the XMP profile. Randy Try flipping switch 16 on the motherboard and see what happens. Please try this. Its a simple switch to move from one side to the other. If it does not help. Switch it back and wait for your tech guy Link to comment Share on other sites More sharing options...
randy_myers3 Posted February 20, 2015 Author Share Posted February 20, 2015 <p>Thanks guys.</p> <p>So Richard, you're saying that everything looks OK according to the the CPU-Z photos?</p> <p>Also, before I move that switch, please tell me exactly what you are hoping that might be accomplished by my doing so AND, if I move the switch and it does not improve anything and then I move it back, will everything be as it was in the first place or will I have screwed something up at that point?</p> <p>Also, have you taken notice that all of the images for the individual slots already state, "Ext. XMP 2"</p> <p>Thanks !</p> <p>Randy</p> Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 20, 2015 Share Posted February 20, 2015 The X99-A manual in section 1.2.6 part 6 with the heading "EZ XMP" switch implies that moving it to Enabled will enable the default XMP profile for the RAM. Cool design if it works It should have the same affect as booting into the BIOS ( which you should really just try at least once) and turning on the default XMP profile by following the instructions in chapter 3 of the manual. What it will do is speed up your ram by applying so called 'overclocking' settings to the system based on values approved by the RAM maker. It will tell the motherboard the ram is really fast and be able to use it at its rated maximum speed. Check a previous posting of mine on this thread where I linked to some Intel marketing explaining XMP to the gamer mindset. CPU-Z "timings table" in the "SPD" tab reports what each RAM stick reports as supported speeds. Not what its currently operating under which is what the "Memory" tab reports. Its just telling you that yes, this RAM has an XMP profile. Thus "SPD ext" reports "XMP 2.0" The switch should be moved only when the machine is off, unplugged from the wall outlet, and the power button pressed to discharge any remaining capacitance stored in the MB. The only risk is big hands and low visibility inside the case flipping the wrong switch or breaking something fragile nearby. It could not be any simpler than that... Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 20, 2015 Share Posted February 20, 2015 Now if it was a jumper on the motherboard instead of a switch, I not ask you to try it. Those were dark times I tell you :) Link to comment Share on other sites More sharing options...
EricM Posted February 20, 2015 Share Posted February 20, 2015 Superb, thanks Richard Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 20, 2015 Share Posted February 20, 2015 One final note regarding DRAM frequency as reported by CPU-Z. It reports the actual speed of the DRAM. This value will be half the rated speed since its Double Data Rate (DDR) ram. I was confused with my setup only reporting 400Mhz via CPU-Z (The Asus skinned version), but I have 800Mhz DDR2. Now I know why, and knowing is half the battle (GI-JOE) So in Randy's case, the actual speed should be about 1500 (3000/2) if it was running at full speed. No longer confused regarding actual RAM speeds. Link to comment Share on other sites More sharing options...
EricM Posted February 20, 2015 Share Posted February 20, 2015 <p>I read this article last night after posting incorrect info. I wish you could edit and correct your posts on PN like every other forum and social media site on the net...anyways, great noob article and indeed, it seems your ram frequency is in fact set incorrectly </p> <p>http://www.overclock3d.net/articles/memory/how_to_manually_set_up_your_ram_speed_timings_and_voltage/1</p> <blockquote> <p>So in Randy's case, the actual speed should be about 1500 (3000/2) if it was running at full speed.</p> </blockquote> <p> <br> Yes. And I'm convinced there is something up with his ram or settings. He shouldn't be waiting 8 seconds for Liquefy filter to perform on such a small file with this new computer of his. Do a memtest! Any IT worth their salt would have done one by default anyways </p> Link to comment Share on other sites More sharing options...
randy_myers3 Posted February 21, 2015 Author Share Posted February 21, 2015 <p>Hello folks. It's update time.</p> <p>I started reading chapter 3 of the manual and the attached screen grab was enough warning to keep me from making ANY chnages on my own but I DID get brave enough to enter the PC in safe mode and look around in the UEFI Bios Utility. <br> Observations while in there:<br> I am on Bios Version 1004.<br> XMP was "Disabled" and the only other choice was "Profile #1".<br> Under easy system tuning I was on "Normal". The only other choice was "Asus Optimal". If you choose Asus Optimal, it shows you a red colored clock that is physically running obviously having something to do with over clocking.<br> It showed all of my memory.</p> <p>I know at some point, I remember my PC guy, for some reason or another mentioning that he would not be over clocking. I don't remember why.<br /><br />When I talk to him next, I will at least be asking him about the XMP mode because it appears to me that this is almost an automatic and safe way to get the most out of your ram without REALLY overclocking in the traditional sense. Am I right about that?<br> 60 years old two days ago and my very first time opening a PC in safe mode. Aren't I a big boy now? : -)</p> <p> </p><div></div> Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 21, 2015 Share Posted February 21, 2015 overclocking versus OVERCLOCKING Search for computer Liquid Nitrogen cooling solutions for an example of overclocking in all caps. Enabling the XMP profile is not technically overclocking since its a value supported by both the MB and the RAM. It is a value tested/verified at the RAM factory. Each chip gets tested: some fail to operate and are recycled, some are slow, and some are faster, and so on. Each chip gets placed in the matching bin for its tested top speed rating. Further assembly into the complete RAM stick occurs down the production line using chips from the same speed bin. >> I am on Bios Version 1004. (from OCT/2014) Add updating the BIOS to your tech guys punch list. 1. BIOS update to current version 2. Enable XMP profile #1 3. Verify Fan Speeds and MB component temps are all A-OK Don't be afraid to try simple changes to the BIOS. That warning is for lawyer proofing :) Change one thing at a time and take notes or screen shots with your camera for before/after records. Most changes won't brick the machine. Plus there is a push button on the X99-A MB to reset the settings to factory fresh. I had to do this yesterday to my machine (with a jumper no less, the horror, the horror) with the whole 400/800Mhz confusion. RAM not happy running at twice rated speed You will get plenty of warning from the BIOS if you are getting into possibly dangerous territory. Link to comment Share on other sites More sharing options...
randy_myers3 Posted February 21, 2015 Author Share Posted February 21, 2015 <p>OK so if I get brave enough to go back in and switch XMP from "Disabled" to Profile #1,( which appeared to be the only other option), is that a safe and worth while experiement? Will everything else that needs changing like voltages etc. take care of themselves automatically?</p> <p>Thanks !</p> <p>Randy</p> Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 21, 2015 Share Posted February 21, 2015 Yes, it sets all the values like timings, voltages, etc. That's what makes XMP great, no guessing, no possible data entry errors. Go for it! Link to comment Share on other sites More sharing options...
randy_myers3 Posted February 21, 2015 Author Share Posted February 21, 2015 <p>OK, good news is that I got real brave and WENT FOR IT !<br /><br />First time I tried, all I did was change the setting from XMP disabled to XMP Profile #1, "the only choice given in the dropdown window other than disabled." Then I used save setting and exit or however it was worded. It restarted itself and before windows opened, I got a screen telling me that "Over Clocking Failed" and it directed me to go into the bios.<br> <br /> On the second try, I thought that maybe for XMP profile change to take effect, I also needed to change the performance setting from normal to optimal performance which I did. This time the changed Profile DID take effect and the sytem rebooted as normal.<br> <br /> Bad news? It made absolutely ZERO difference in the speed of the PC. I immediately did the test we've been using all along, that is pullling up that one image and hitting filter-liquefy. It took 10 seconds for the image to fullly load within the liquefy filter.<br /><br />For this reason, I went back into the Bios and changed things back to the way they were originally.<br /> Next experiment for another day will be to download the trial version of Photoshop CC and see if that makes a difference.</p> Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 22, 2015 Share Posted February 22, 2015 Randy, Can you provide a screen shot of the CPU-Z "Memory" tab with the XMP enabled. It should report the memory running at full speed which is 50% faster than the base line RAM frequency. If its not, then something is still not right with the build. Maybe a newer BIOS version could help. Speeding up the ram will help over the lifetime of the computer for all software, seconds saved each operation, adds up in the aggregate over the lifetime of the machine. I just want your hard earned cash investment you all ready paid for, to be working at its peak factory rated performance. I tip my hat to you getting the XMP profile enabled. Its like tinkering with cars without having to get greasy hands. Link to comment Share on other sites More sharing options...
EricM Posted February 22, 2015 Share Posted February 22, 2015 <blockquote> <p>Bad news? It made absolutely ZERO difference in the speed of the PC. I immediately did the test we've been using all along, that is pulling up that one image and hitting filter-liquefy.<br> </p> </blockquote> <p>You haven't run memtest86 and unsure why you aren't responding to the mention of it. It is so common to get a bad stick of ram or a flaky dimm slot on a mothboard. Memtest and a burnin stress test are the two diagnostic tests that every custom computer builder runs after assembly. Goofing around like this or resorting to upgrading to CC is what you do after eliminating the possible hardware problems out of the equation, not before.<br> <br> I said it in the beginning of this thread. Find the local pimply-faced teenager that builds gaming boxes and through him $75.</p> Link to comment Share on other sites More sharing options...
randy_myers3 Posted February 22, 2015 Author Share Posted February 22, 2015 <p>Eric,<br> Sorry I haven't answered about Memtest. I've gone to the site and read it a few times and it seems fairly complicated. I would need to wait until my PC guys was here to do it.</p> <p>Richard,<br> I will provide that info for you later this evening.<br /><br />Thanks</p> Link to comment Share on other sites More sharing options...
randy_myers3 Posted February 22, 2015 Author Share Posted February 22, 2015 <p>Richard,<br> Here you go. Does this tell you anything?</p> <p>Thanks !</p><div></div> Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 22, 2015 Share Posted February 22, 2015 As per the report, the DRAM frequency is not getting anyplace near the expected XMP speed. Its goes from 1065Mhz to 1199Mhz when XMP is enabled, it should be up at 1500Mhz. Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 26, 2015 Share Posted February 26, 2015 In further offline investigation: In review, the build is a single GPU setup located in PCIe slot 3. The GPU is in slot 3 because the CPU cooler covers slot 1. The install position shown for the LGA 2011 http://deepcool.com/download/pdf/lucifer.pdf covers slot 1 on the X99-A. There are three other positions, would it kill DeepCool to show them? Reading from a table on page 1-14 of the manual titled "28 Lane CPU" VGA Configuration (i7-5820) + (X99-A) = 8 pcie lane access. This is by design. PCIe lane switching is expensive. Thus the GPU is running via 8 lanes instead of the full 16. A big bottleneck, likely the root cause of the Liquefy performance mystery. Verified in CPU-Z "Mainboard" Tab section called Graphic Interface. I expect the OP will report back once everything is set right with his build. He is getting the RAM sorted out, and the cooler and GPU repositioned to agree on living arrangements within the case Link to comment Share on other sites More sharing options...
EricM Posted February 26, 2015 Share Posted February 26, 2015 <p>Another reason why I love water cooling...everything goes where it supposed to</p> Link to comment Share on other sites More sharing options...
richard_george_herrmann Posted February 26, 2015 Share Posted February 26, 2015 Water cooling does look promising with its easy fit allure and less stress on the CPU mount. I cannot get over the thought of fluid leaks and possible pump failures. Fans are cheap and easy to replace. I'll tell people to get off my lawn while shaking my air cooling solution at them :) Link to comment Share on other sites More sharing options...
Mary Doo Posted February 26, 2015 Share Posted February 26, 2015 <p>I am glad I had my system configured at CyberPowrPC, with water cooling and the whole works, at a reasonable price. Super cool and quiet. It's been 2.5 years now and it still flies - granted I swapped out the 128GB SSD with a 1TB several months ago, mainly because I wanted to install all programs (a lot) on the SSD C-Drive and still have space left.</p> Link to comment Share on other sites More sharing options...
EricM Posted February 26, 2015 Share Posted February 26, 2015 <p>lol @ Richard. Yes, the early days with diy kits, I wouldn't tempt it either. But if you research the Corsair wc units, they are fine and fit inside the Corsair 500 case nicely. Mine will be three years old in June and no issues. And less air movement also means less dust and dog hair as well.</p> Link to comment Share on other sites More sharing options...
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