To our friends at B&H and Adorama and other NYC stores

[Member69643]

<p>Here's hoping all of you and your loved ones safely rode out the storm. And if you suffered damage, a speedy recovery!</p>

[snapper_h]

<p>Here here. I agree. After spending many days without power during the ice storms, I hope you guys rebound quickly. Please check in when it's possible and let us know how you are.</p>

[William Kahn]

<p>I checked the B&H website and sent an email inquiry to the customer service department. So far, only the auto response, but at least they have power and the site is working, which is a good sign...</p>

[howard_m]

<p>All it actually means is that their data facility, probably a 'colo' has power or they have moved data services to another location.</p>

[Hector Javkin]

<p>I want to express my concern as well. I emailed Henry Posner of B&H and Helen Oster of Adorama to let them know about this thread. Obviously, it may be some time before they receive mail, or see this thread.</p>

[DickArnold]

<p>I have been treated very well at B&H over the years. My best to them in this very difficult time. </p>

[helen_oster]

<p>I'm safely at home - but I know that we still have no power at the Adorama offices and that our Distribution Center in New Jersey was still closed today.<br>

<br />We have an emergency employee support line which was down this morning but is now up-and-running; we've been promised an update on that later this evening, and I'll be updating on Twitter @HelenOster as soon as I get any news.</p>

<p>Thank you all so much for your good wishes and the messages of support. It truly does mean a lot.</p>

<p>Helen Oster<br>

Adorama Camera Customer Service Ambassador</p>

<h2 ><s ></s><br /></h2>

[peter_simpson1]

<p>What they ^^^ said --<br /> - hope everybody and their families are safe<br /> - hope they can get back to work soon<br /> - hope the inventory didn't get damaged<br /> <br />Be safe, folks.</p>

[DickArnold]

<p>Helen I meant to say Adorama and that other company. I have recently bought two camera bodies and done a trade with Adorama. All went very well. So I am pleased you are safe and that you are our ombundsman.</p>

[sarah_fox]

<p>Stay safe and warm, Helen! You too, Henry! I hope your businesses at least stayed dry.</p>

[bethe_fisher]

<p>Stay warm! I hope everyone with both stores are ok and are back to normal as soon as possible.</p>

[helen_oster]

<blockquote>

<p>Helen I meant to say Adorama and that other company. I have recently bought two camera bodies and done a trade with Adorama. All went very well. So I am pleased you are safe and that you are our ombundsman.</p>

 

</blockquote>

<p>Thanks! Just itching to get properly back to work.....</p>

[jim_j2]

<p>Yes, safe, warm & dry to not only our friends Helen & Henry, but all those up and down the eastern seaboard. And, wishing you all a speedy recovery from the storm.</p>

[jim_service]

<p>Hey! It's time for you guys to play hooky and go out and shoot everything!</p>

[helen_oster]

<p>Things are happening!</p>

<p>This just posted on our Facebook page:</p>

<h5><strong>*** Thanks for caring and here's a update ***</strong></h5>

<h5><br /> <strong>NJ Warehouse: Back at work with power and all orders of the past few days should ship today.</strong></h5>

<h5><br /> <strong>NYC Store: We are closed due to the local power outages and waiting to have power back, we have no confirmed time for that.</strong></h5>

<h5><br /> <strong>NYC Office: Some dept's are operating via generated power and assuring that your orders are being processed.</strong><br /> <strong>Shop with us ONLINE at <a href="http://ow.ly/eV3pY" target="_blank">http://ow.ly/eV3pY</a> </strong></h5>

<h5><br /> <strong>Phone: Call us at <a href="tel:800.223.2500" target="_blank">800.223.2500</a> and our lines should be fine!</strong></h5>

<p> </p>

[johne37179]

<p>To Helen and all of our friends at Adorama -- we do wish you the best and we will continue to support you and all of your friends and neighbors throughout the region as best we can.</p>

[snapper_h]

<p>Thanks Helen. I shared this on another forum, so if someone's item is in limbo, they will know why. I read reports of severe looting in Coney Island tonight, so stay safe. Hope things come back asap.</p>

[helen_oster]

<p>Adorama Camera NYC Store and offices hooked up to a HUGE generator late last night <a title="http://ow.ly/eW0Lr" dir="ltr" href="http://t.co/Ypkc82pZ" target="_blank" data-expanded-url="http://ow.ly/eW0Lr">http://ow.ly/eW0Lr </a> so we are fully open for business.</p>

<p>NB should mention here our thanks to our friends at B&H who gave us tremendous support in our recovery.</p>

[Hector Javkin]

<p>Helen,<br>

Your announcement in this thread that Adorama was functioning was personally very helpful. I put in a rush order, for next day delivery, of a portable radio and batteries for my sister in Long Island. She's without power, otherwise O.K., but no working radio. The salesman suggested cheaper shipping, which would still arrive in a day or two, but I insisted that I didn't care, even if shipping cost more than the item. According to UPS tracking it's out for delivery today.<br>

Best regards.<br>

To everyone, I'm worried that there's been nothing from Henry Posner or anyone else at B&H. Hope they're O.K. They're three blocks from the Hudson River but, as I recall, are higher in elevation. Also, it's a multi-floor store.<br>

I worried about J&R, another of the good NYC stores. It doesn't concentrate on photography, although they do sell a wide variety of cameras. Also, they sold me, among other things, the IPS monitor I use for photo editing. They are near to the World Trade Center and had to close for some time after September 11, 2001. This time their store there, on Park Row, is closed because of lack of power, but they are up and functioning on the web.</p>

[helen_oster]

<p>I've just asked Henry to drop in and reassure you!</p>

[henryp]

<p>We're very touched at your concern. It's Thursday morning. We've been back 100% since mid-day yesterday. Right now I'm in our Manhattan offices; the store is open, the phone lines are humming and the warehouse and shipping departments in the Brooklyn Navy Yard have been up and running since approximately 5:30am Wed.</p>

<p>OTOH my house has hot water but no electricity or heat and probably won't until the weekend or thereabouts. :-(<br>

Since commuting to Manhattan was all but impossible until this morning and I have no access from home, my comments here are late. <em>A tip of the proverbial hat to Helen and all our friends at Adorama.</em></p>

<p>Henry Posner<br /><strong>B&H Photo-Video</strong></p>

[szrimaging]

<p>Great to hear from both of you!<br /><br />I just bought a MF camera, so one of you two will be getting a donation in the form of a film order in the next day or so.</p>

[gabor_szabo3]

<p>I've just come from Essex Camera Repair in Carlstadt, NJ.</p>

<p>Mr. Kim's shop sustained some flooding from the terrible effects of Sandy and the overflow of the Hackensack River in the Meadowlands area. <br /> The whole industrial park area in eastern Carlstadt and Moonachie was hit, as were the trailer homes south of Teterboro airport. My old house near the school took on 5 ft of water.</p>

<p>Governor Christie's entourage was here this afternoon meeting with local emergency teams for TV news ops.<br /> Essex Camera Repair has done many wonders for me over the years. Mr. Kim's friends and family are helping to clean up and are doing their best to get up and running again. I will be sure to give them much repeat business in the near future.</p>

<p>Best wishes and speedy recovery to all Tri-State area photo businesses and P.neters out there !</p>