trouble uploading

[sunwei]

<p><strong>Today I have encountered the new Aurigma uploader, it is crap! Not working at all. I am unable to upload it. What's going on! I am being prevented from using Photonet, refund my money if this is the only service you can offer.</strong></p>

[sunwei]

<p>Having had no response from PHOTONET'S sole representative of customer services since contacting him on Oct 26 about no longer being able to upload images, I am naturally feeling somewhat miffed!</p>

[joshroot]

<p>Colin,</p>

<p>I was sick last week as were my kids. I got behind on replying to email. I am working on it as fast as I can. But there is a lot of email. Everyone has something they need help with and everyone thinks their problem is the most crucial one out there. The best I can do is address them in the order they are received.</p>

[sunwei]

<p>Josh Root,<br>

sorry to here you and your family were ill, hope all are ok now.<br>

You asked me what browser I am using and I'm not sure as I am fairly 'brain-dead' when it comes to computers. Here in Xi'an about 99% of the population doesn't speak English at all and my Chinese is minimal. Communication here is a real problem. My Sony Vaio laptop I bought here runs on Windows 7 and cannot be updated to Windows 8, or 9, its made under license and may have a different processor than one bought say in the UK, or US. I uploaded Google Chrome, its on my hard disc, but isn't my default and can only be used if I download it. Its been about one month now since I had a problem uploading my images, thank you for the belated reply and for the UHL link to the simple uploader which I shall try.<br>

Colin</p>

[sunwei]

<p>Hi Josh,</p>

<p>I am able to upload again now, using Mozilla Firefox, thank you for your assistance. Now going to try and find some decent photos to upload from my Seagate 88 GB hard disc, its been an invaluable piece of kit.</p>