photo.net renewal

[bruce_stenman1]

I purchased a 5-year subscription to photo.net last July and I keep getting notices that my subscription is

ending this month. I cannot get a reply from support or the contact emails.

 

Anyone else getting erroneous notices?

[joshroot]

<i>"I cannot get a reply from support or the contact emails."</i>

<p>

I have no emails from your registered email address or anyone with the name "Bruce Stenman". So unless you are sending them to me under a different name, the reason I have not replied to your emails is that I haven't gotten them.

<p>

Talking about payments and whatnot is not the greatest thing to do in public. But something is wrong with your account because if you were really charged for a 5 year subscription, your account is not reflecting it.

<p>

Please use the "contact photo.net" link at the bottom of the page so I we can discuss this privately.

[bobatkins]

Do we have a 5 year option? I thought it was 1 year or 3 years.

[joshroot]

I don't think we have a 5 year option. I think it was 1, 3, or (at one point) "lifetime". But I also cannot guarantee that we didn't. So I'm going to need more info from this user so I can dig back through the records.