Jump to content

Error with .CR2 files from 40D


alanrusso

Recommended Posts

<p>Hi - this is a follow up to an email I posted a few days ago regarding a

friend's troubles with .CR2 files being recognized on his PC as .MOV files.<br>

<br>

He emailed me a raw file to test, and I could open it with "Digital Photo

Professional" of the Canon CD, but when I try to open it in Photoshop I get an

error saying: "The file is damaged or is a format that cannot be included

in the

Organizer."<br>

<br>

The raw files from 5D work fine.<br>

<br>

Any ideas?<br>

<br>

Thanks!<br>

Alan</p>

Link to comment
Share on other sites

If you can open the ".mov" files with DPP, try making a copy of one of the files, then renaming the copy with a ".cr2" extension... then convert it to a DNG with Adobe DNG Converter. If you don't have it, you can download the Mac version here:

 

http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Macintosh

 

and the Windows version here:

 

http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

Link to comment
Share on other sites

RAW captures from cameras are only supported by versions of photoshop that are newer than the camera. My first digital was the Rebel XTi. Elements 5 came out at about the same time and would not support the XTi's raw format. I had to download a plug-in. However, the 5D has been around much longer so Elements 5 recognizes RAW from the 5D. Think of JPEG as a universal file, much like a PDF (though not exactly). RAW is more like a specific program/dedicated file. Try opening a file from Publisher in Word, and unless you have done fancy things in the saving, you can't do it. Get the plug-in and you should be good to go.
Link to comment
Share on other sites

RAW images from the 40D cannot be opened by PS Elements 6.0 . As Ken suggests convert the RAW to DNG and then you should be able to work within Elements OK.

 

I have a 40D and have stopped using RAW at the moment as none of the conversion programs have been as user friendly as the original Raw Shooter Essentials I used on my 20D RAW images. Great shame really as it's a great camera otherwise.

Link to comment
Share on other sites

  • 3 months later...

I encountered a similar problem with PS Elements 5, but with the Rebel XTI. The original package did not include the

RAW converter, but once I installed it I was fine. This solution came from Adobe's tech support. Just two days ago I

converted to PS Elements 6.0 and guess what... Some of the RAW (CR2) files aren't visible. I wrote to tech support

and still waiting for a response.

 

Were you able to resolve the problem you encountered? It seems similar to what I'm experiencing although different

cameras.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...