CS3 Problem

[john_brewton]

There is probably a real simple answer to this so here goes: I bought the

upgrade. Downloaded it. Would not activate. Disabled Norton. Activation. There

is now a file folder on my desktop which says CS3. If I click on it, it opens

the folder where two more folders are revealed, one just as the desktop and

another "read me" file. I click on the file folder CS3 and a bunch of other

folders appear, one of which is "setup". I click setup and it runs through it

and then ecco! I can use CS3. After I close it and then try to open it again I

have to go through the same sequence all over again. Obviously I am doing

something wrong. What is it? And why the blankety-blank doesn't Adobe make

this a simpler process?

Thanks for all replies.

[mike_stemberg]

If you are clicking the setup.exe process, you are effectively installing the program on top of itself each time you do it. (Was there not a 'shortcut to Photoshop' file not created onto your desk top?)<br/> Go to Start > Programs ..and then find Adobe Photoshop there ..Right Click the main Adobe ..CS3 heading and click on 'Pin to Start Menu'. You can then find it there to open the program without installng it each time..<br /> I hope that helps...I just presumed you are on a PC and not a Apple/Mac. I hope this helps.

[john_brewton]

Thanks, Mike. Unfortunately "setup.exe" or whatever it is supposed to be doesn't appear anywhere. However, I did a workaround and now have the correct icon on my desktop which does seem to work as expected. Still not a happy camper with Adobe.

[Charles_Webster]

Did the installer not put PS CS3 in your Start menu?

 

If not, the installer probably did not run to completion, which could cause other problems.

 

Once the installer has installed the s/w in your Start menu, you should be able to create a new shortcut on your desktop to the photoshop executable, probably located in c:\program files somewhere. The PS CS3 installer probably asks if you want a shortcut on your desktop, but unless you have chosen to install it there, it should not be creating folders within folders on your desktop.

 

<Chas>

[john_brewton]

Thank you Charles and Mike. You are both correct and I did find it in the Start menu. I supposed I'm baffled every time I do this because each time seems to offer a different protocol. Or my memory is kaput...:-))