matthew_silberstein1 Posted May 23, 2007 Share Posted May 23, 2007 Just an FYI. Talked the nice folks at Light Crafts about charter members and the upgrade to the completely new and revised Lightzone version 3.0. Was originally worried they were going to charge anyway, even though they promised a lifetime of free upgrades. No worries. They are rebuilding their charter member database and plan on providing the upgrade for free-as promised. I was told to send them my name, copy of the sale (date, where purchased, etc) and that would speed things up a bit. Charter membership refers to anyone who bought Lightzone on or before March 31st, 2006. Big demand, small company woes. Btw, version 3 is a great looking / acting upgrade. I am impressed. Link to comment Share on other sites More sharing options...
raymond_ocampo Posted May 23, 2007 Share Posted May 23, 2007 This is great news. I wish I can benefit to it, but I'm a late adopter and love every feature of it. If I only heard about it before... Link to comment Share on other sites More sharing options...
matthew_silberstein1 Posted May 24, 2007 Author Share Posted May 24, 2007 Just got my new activation number. These guys are fast! Link to comment Share on other sites More sharing options...
digitaldog Posted May 24, 2007 Share Posted May 24, 2007 Oh that's good to know. I guess I'm such a member and have emails from them saying there will always be a free upgrade policy. I emailed them, got nothing back. And there's nothing on their web page that discusses this, last time I checked. Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
digitaldog Posted May 24, 2007 Share Posted May 24, 2007 Well my 1.0 serial would not be accepted. I sent another email FROM their site. We'll see what happens. Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
jacob_brown Posted May 24, 2007 Share Posted May 24, 2007 According to the press release on imaging-resource.com<p> <b> "Only the full version of LightZone 3 is currently available for upgrade. LightZone 3 will only work with a full version 3 key. You can only use version 3 when you purchased either one of these: <p> - New version 3 key <p> - Upgrade from previous Full to version 3 Full <p> - Upgrade from previous Basic to version 3 Full <p> The full version is available for $249.95, the basic-to-full upgrade for $79.95 and the full-to-full upgrade for $49.95 from the online store." </b> Link to comment Share on other sites More sharing options...
matthew_silberstein1 Posted May 24, 2007 Author Share Posted May 24, 2007 This is what they told me: "The Charter membership will be honored for all users meeting the requirements. Yes you do have to provide proof of purchase, name, time, place of purchase etc. Please write (sic) lightcrafts.com if you have not already done so. You should get a response in a couple days. We normally try to respond in 24 hours, but recently the mailboxes are overflowing and we cannot guarantee an immediate answer. In the meantime LightZone 3 has a 30 day demo period, so there shouldn't be any emergency to get a new serial number immediately. You can use LZ3 now if you like." I sent my info in using the address on their site. Link to comment Share on other sites More sharing options...
matthew_silberstein1 Posted May 24, 2007 Author Share Posted May 24, 2007 Remember, "Charter Membership" concept only applies to those of us who signed on early, taking a huge risk. Link to comment Share on other sites More sharing options...
digitaldog Posted May 26, 2007 Share Posted May 26, 2007 This is the email I got from the head guy: The customers that bought before March 31 2006 do have free upgrades for a lifetime... I'm not sure how you feel about it, but that's the policy. Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
digitaldog Posted May 26, 2007 Share Posted May 26, 2007 Oh this policy lasted only 3 months.... Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
les_lammers Posted June 5, 2007 Share Posted June 5, 2007 I just got my 3.0 key. I bought the program in March of 2006 and just scanned and e-mailed my credit card statement for proof of purchase. They are honoring the lifetime upgrade policy. Les Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now