When insist on recompense - film damaged

[chriss1]

I have already written in Film & processing forum about strange orange

dominant after developing my slides in the lab. Now I scanned all pics

and will show one for example; do you think that I can blame them for

wasting my films and want to give me money back or new films in the

same amount and type?<br>

PS. Example photo is before any digital improving, orange areas should

be brighten up and have more details, all more contrast. Film used -

Fuji Provia 100F.<div></div>

[rowland_mowrey]

Chris;

 

The film looks as if the reversal step was not correct. The reversal bath was probably bad. If so, there is no fix for your problem.

 

On a long shot, it may have been the bleach and/or fix, but I doubt it. If it was, you can rebleach and refix your slides followed by wash and stabilze and save them.

 

IMHO, you are owed a roll of free film (or whatever else they offered in their processing contract) for failure to properly process your film.

 

Ron Mowrey

[chriss1]

Thanks for this clue, now I'm sure that it was their fault

[josphy]

Yes, usually photo labs have a little disclaimer that limits their liability to replacement of the film, but I definitely think they owe you a roll of Provia (or how many they ruined).

[m.v.]

A roll of film yes, AND, a refund for the processing! (or, the next job for free - that is if you care to continue to do business with them).

 

If they give you a hard time, tell them the photos were for a client who paid for your time, so they can just reimburse your client for your wages!

 

M.V.

[david_simonds]

Chris, I recently received back some 120 chromes that had strange artifacs along the edge of the images which I thought was chemical residue. One edge of the film was also wrinkled, and one frame had a small crease. I sent it back. While the processor did not acknowledge that this damage was done in the processing (suggesting that it may have been a bad film) it did offer to do high res scans of two images of my choise. If I were you, I would not settle for a new film. You have lost more than that.