trouble uploading

Discussion in 'Photo.net Site Help' started by paul631, Oct 16, 2010.

  1. When trying to upload I am unable to load the application. I get:
    load: class com.aurigma.imageuploader.ImageUploader.class not found.
    java.lang.ClassNotFoundException: com.aurigma.imageuploader.ImageUploader.class
    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.IOException: open HTTP connection failed:http://www.photo.net/photodb/Scripts/com/aurigma/imageuploader/ImageUploader/class.class
    at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    ... 9 more
    Exception: java.lang.ClassNotFoundException: com.aurigma.imageuploader.ImageUploader.class
    PAul
     
  2. Is your java up to date?
    Is anyone else seeing this issue?
    In a pinch you can use the slower non-java single uploader located here: http://www.photo.net/photodb/photo-add
     
  3. Good Morning Josh,
    I have updated my Java, Flash and Shock Wave since I was unsure what the problem was. The single upload works fine. It is the multiple upload that I was trying to use. Does it matter that I am using Firefox?
     
  4. I too had problems Josh. Tried the basic single image uploader and no issues. Screenie from the Java uploader. I'm on Firefox 3.6.10, Win Vista 64 this morning if that makes any difference.
    00XUZn-290889584.jpg
     
  5. Okay, I'll have Jin look into it. Perhaps there is some update from Aurigma that we are unaware of.
     
  6. After testing, the confusing part is that it is working fine for me on Firefox on my mac. So I'm not sure where the issue is.
    Can you guys check and see if the uploader works for you with IE or another browser if you have a minute to test?
     
  7. jsc

    jsc

    Michael, thanks for the screenshot. Can you click on More Information on that dialog and see if that provides some more detail?
     
  8. jsc

    jsc

    Actually never mind. I discovered the problem and I think I've addressed it. Please try again and let me know if you have any further problems.
     
  9. Hi Jin,
    Still no luck. I get to the screen where it says:
    Loading Aurigma Image Uploader Java Applet...
    Then it just sits there swirling around until it says:
    Error. Click for details.
    Which gives me this:
    Java Plug-in 1.6.0_22
    Using JRE version 1.6.0_22-b04 Java HotSpot(TM) Client VM
    User home directory = C:\Documents and Settings\Paul Aversa
    ----------------------------------------------------
    c: clear console window
    f: finalize objects on finalization queue
    g: garbage collect
    h: display this help message
    l: dump classloader list
    m: print memory usage
    o: trigger logging
    q: hide console
    r: reload policy configuration
    s: dump system and deployment properties
    t: dump thread list
    v: dump thread stack
    x: clear classloader cache
    0-5: set trace level to <n>
    ----------------------------------------------------


    load: class com.aurigma.imageuploader.ImageUploader.class not found.
    java.lang.ClassNotFoundException: com.aurigma.imageuploader.ImageUploader.class
    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.IOException: open HTTP connection failed:http://www.photo.net/photodb/Scripts/com/aurigma/imageuploader/ImageUploader/class.class
    at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    ... 9 more
    Exception: java.lang.ClassNotFoundException: com.aurigma.imageuploader.ImageUploader.class


    Not sure where I am going wrong.
     
  10. Jin:

    Still the same problem here using Firefox. I think NoScript is blocking the uploader even though I've "allowed" photo.net.

    IE works though after allowing the uploader to be installed.
     
  11. jsc

    jsc

    I've made another tweak today that may resolve the issue. Please let me know if it helped, or not.
     
  12. Jin:

    Last tweak you did seems to have taken care of the issue, no problems in Firefox now.
     
  13. Hi Jin,
    Still the same on my end:
    load: class com.aurigma.imageuploader.ImageUploader.class not found.
    java.lang.ClassNotFoundException: com.aurigma.imageuploader.ImageUploader.class
    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.IOException: open HTTP connection failed:http://www.photo.net/photodb/Scripts/com/aurigma/imageuploader/ImageUploader/class.class
    at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    ... 9 more
    Exception: java.lang.ClassNotFoundException: com.aurigma.imageuploader.ImageUploader.class
     
  14. Hi,
    This is my initial try... but it seems as if something is wrong. I do not find the "information bar" where I am told to be able to find the installation programme which should enable me to upload images. Your assistance would be very much appreciated.
    Kind regards
    Kurt Verner Hansen
     
  15. I just tried to upload to a forum post and it did not go through.
    As well, checking several forum posts with images attached, some images are now gone.
    No big though.
    00XW3f-292091784.jpg
     
  16. Same image that was meant for the other post loads fine for this thread.
     
  17. Jin,
    Still no luck. Here is the error:
    load: class com.aurigma.imageuploader.ImageUploader.class not found.
    java.lang.ClassNotFoundException: com.aurigma.imageuploader.ImageUploader.class
    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.IOException: open HTTP connection failed:http://www.photo.net/photodb/Scripts/com/aurigma/imageuploader/ImageUploader/class.class
    at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    ... 9 more
    Exception: java.lang.ClassNotFoundException: com.aurigma.imageuploader.ImageUploader.class
     
  18. jsc

    jsc

    Paul, I'm going to look into your issues again. Can you try a few things for me? If you have another browser installed, please see if it does or does not work from there, and let me know the browser and version. Can you also try hitting shift-reload on the add photo screen, and try clearing your cache as well? I'll continue to investigate and let you know if I come up with anything.
     
  19. Hi Jin,
    The only browser I use is Firefox because I have had some serious problems with IE. I tried the cache-clearing reload with no changes. Thanks for your help.
     
  20. I just tried to upload to a forum post and it did not go through.
    As well, checking several forum posts with images attached, some images are now gone.
    No big though.​
    The issue being discussed here is related to the gallery uploading, not to attaching an image to a forum post. That is a different system. If you are having issues with it, please make a new help forum thread.
     
  21. jsc

    jsc

    Paul, try two more things for me:
    When you get that error message you've reported above, in that console window, type "x" to "clear classloader cache".
    Secondly, try visiting http://www.photo.net/photodb/Scripts/ImageUploader6.jar and let me know what happens. You should be prompted to download a file or something similar.
     
  22. Hi Jin,
    I did the classloader cache clear. When I went to the web address, i got the message:
    Removed by HIPS FW

    Nothing happened after that.
    Paul
     
  23. jsc

    jsc

    One more thing to try: on Windows, go to the Start menu, then Control Panel -> Java Plug-in. Click the Cache tab, and click "clear" to clear all cached applets.
     
  24. Ok. I did that with no change.
     
  25. jsc

    jsc

    Aha, there is your problem. Removed by HIPS FW indicates that some firewall someone is running is not allowing the Java code to be downloaded to your browser. You have to either configure the firewall to allow .jar files through from photo.net, or request that it be configured for you if it is not under your control. If this is not feasible, I'm afraid there is nothing we can do from our end.
     
  26. Today I have encountered the new Aurigma uploader, it is crap! Not working at all. I am unable to upload it. What's going on! I am being prevented from using Photonet, refund my money if this is the only service you can offer.
     
  27. Having had no response from PHOTONET'S sole representative of customer services since contacting him on Oct 26 about no longer being able to upload images, I am naturally feeling somewhat miffed!
     
  28. Colin,
    I was sick last week as were my kids. I got behind on replying to email. I am working on it as fast as I can. But there is a lot of email. Everyone has something they need help with and everyone thinks their problem is the most crucial one out there. The best I can do is address them in the order they are received.
     
  29. Josh Root,
    sorry to here you and your family were ill, hope all are ok now.
    You asked me what browser I am using and I'm not sure as I am fairly 'brain-dead' when it comes to computers. Here in Xi'an about 99% of the population doesn't speak English at all and my Chinese is minimal. Communication here is a real problem. My Sony Vaio laptop I bought here runs on Windows 7 and cannot be updated to Windows 8, or 9, its made under license and may have a different processor than one bought say in the UK, or US. I uploaded Google Chrome, its on my hard disc, but isn't my default and can only be used if I download it. Its been about one month now since I had a problem uploading my images, thank you for the belated reply and for the UHL link to the simple uploader which I shall try.
    Colin
     
  30. Hi Josh,
    I am able to upload again now, using Mozilla Firefox, thank you for your assistance. Now going to try and find some decent photos to upload from my Seagate 88 GB hard disc, its been an invaluable piece of kit.
     

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