charles_mason Posted June 18, 2014 Share Posted June 18, 2014 <p>Looking at the Leica repair stuff on their website it looks like only Germany is repairing the M9. Is this true, or does Leica NJ also offer repair on the digital cameras? Thanks!</p> Link to comment Share on other sites More sharing options...
james_elwing Posted June 19, 2014 Share Posted June 19, 2014 <p>I am in Australia. Early issues under warranty like a dead pixel or two, rangefinder adjustment, were dealt with by the contracted Leica repairer in Melbourne.<br> If I had something major, I think I might prefer it being sent to Germany</p> Link to comment Share on other sites More sharing options...
aplumpton Posted June 19, 2014 Share Posted June 19, 2014 <p>As James says, major work seems to be done in Germany. The shutter failure on my M8 while under warranty was examined by Leica via Kindermann in Toronto before being sent to NJ and then to Germany. Not sure what the current relation is between Kindermann and Leica, but they have been a trusted Leica repair centre (thanks in part to Gerry Smith) and were once the principal Leica repair centre in Canada. I would expect that in the US New Jersey does digital camera repairs up to a point. Thankfully my M9 has not needed any service since purchase a number of years ago.</p> Link to comment Share on other sites More sharing options...
rgerraty Posted June 19, 2014 Share Posted June 19, 2014 My sensor was replaced in Melbourne, rangefinder adjusted and shutter release button relubricated. Camera Clinic's repair staff had training in Solms and are approved for these major works. I'd be sure it's the same in London and New Jersey. Link to comment Share on other sites More sharing options...
joe_allebaugh Posted June 19, 2014 Share Posted June 19, 2014 <p>My only experience of M9 repair services with the NJ center has been rangefinder adjustment. </p> <p>You might get some immediate feedback or a return call from one of their tech staff. I've even carried in an older M lens I'd just purchased about a year ago, with 14-day return rights. The seller had indicated it might have slight haze. I was going to leave it but the receptionist said she'd ask if a tech was available. Fifteen minutes later, a clean bill of health. Worth a try, at least for further information.</p> Link to comment Share on other sites More sharing options...
Bill Blackwell Images Posted June 22, 2014 Share Posted June 22, 2014 <blockquote> <p>Looking at the Leica repair stuff on their website it looks like only Germany is repairing the M9. Is this true, or does Leica NJ also offer repair on the digital cameras?</p> </blockquote> <p>Here's a novel idea - Call Leica NJ and ask them.</p> “When you come to a fork in the road, take it ...” – Yogi Berra Link to comment Share on other sites More sharing options...
kurt_teerlynck Posted June 27, 2014 Share Posted June 27, 2014 <p>If you have plenty of time than send it to Leica Germany! I bought an M9 and sent it back because the rangefinder was not aligned. Got it back after 4 (four) months. Took it to a trip to Madras right away and after two days the sensor cracked. Great if you like photoshop removing the crack from every picture. Sent it back to Germany beginning of april and will have to wait until the sensors are available again. They can't say when, not even by months...If I wasn't so used to the system I guess I could change brand but I finally bought another new M9, I was lucky to find one. The rangefinder is only very slightly misaligned so I can use this one until my other one gets back. Good luck!</p> Link to comment Share on other sites More sharing options...
pensacolaphoto Posted June 28, 2014 Share Posted June 28, 2014 <p>My M9 shows only the left half of each image. I need to send the camera to Leica. Does anyone know if Carmen Vargas still works at the NJ site?</p> Link to comment Share on other sites More sharing options...
pensacolaphoto Posted August 8, 2014 Share Posted August 8, 2014 Leica Camer Inc NJ repaired my M9 for $500, and I got it back yesterday. Link to comment Share on other sites More sharing options...
gary_massoni Posted August 29, 2014 Share Posted August 29, 2014 <p>Don't know if Carmen is still there, but her email is/was: carmen.vargas@leicacamerausa.com</p> Link to comment Share on other sites More sharing options...
pensacolaphoto Posted August 29, 2014 Share Posted August 29, 2014 <p>Gary,<br> Carmen has left Leica Camera Inc.</p> <p> </p> Link to comment Share on other sites More sharing options...
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