2 accounts, wrong credentials...

Discussion in 'Photo.net Site Help' started by jr_bondy, Feb 26, 2018.

  1. I've got a serious problem I've been dealing with forever it seems. Somehow there's two accounts open for me and one has nothing in it and it's the one I can sign into, AND the other I've had for years,14 years to be exact paid for.
    I can't access?
    This happened I believe when I RENEWED my membership. Instead of renewing it created another account. I have sent numerous emails, to Photo.net with ZERO response. Now I've paid for a few years membership and have not been able to use it. WTH should I do???
    Last edited: Feb 26, 2018
  2. G-P

    G-P Administrator Staff Member

    We will DM you to get sorted out. Its not uncommon for people to have two accounts and renew the one they didn't want to.
  3. Whats going on now? Did you not get the information you asked for from me?
  4. G-P

    G-P Administrator Staff Member

    I did - replied via DM
  5. I didn't get anything??? I'm assuming DM is direct mail? I still can't access my account @ Photo.net/photos/jrbondy

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