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christinehess

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  1. I purchased a D4s and within 2 yrs it needed a new shutter on it, it was covered under warranty so I wasn't too worried....my mistake. About 2 months ago, same problem occurred, I sent it in to Nikon Repair and was told that once again it needed a new shutter. That's 2 in less than 4 yrs on a D4s. The shutter count both times was well under 100,000, this last time it was at about 50,000. I voiced my concerns and disgust over the matter but it basically fell on deaf ears and I ended up having to pay 500 Canadian for the second repair. I told them that I wanted back the parts they replaced and they sent me back the circuit board and the shutter. On return of the camera I was going through the settings to try and get it back to the way I had it and I came upon the Copyright Info setting. When I went to enter in my info, someone elses name was already there. When I contacted Nikon I asked if they put a NEW circuit board in, I didn't ask if they replaced it, I asked if it was new. They told me they did....I then mentioned to them the little issue with having someone elses name on a new circuit board. I was told they don't know why that happened, that I should send my camera back in so they can investigate, they of course offered a shipping label and a free check and cleaning for the inconvenience. I told them it's become much more than an inconvenience....anyone else have an issue similar to this, either with the shutter or the board?
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