<p>I'm an amateur and I just moved from Nikon to Canon with a EOS Rebel T6i (my teens will use it more than I will). I watched a video on how to set it up and use it and the pro recommended that I take photos in RAW to make editing easier in Lightroom, which my daughter uses, but I use Picasa. I've been playing with the camera for a few days now and although images all look great on the LED screen, when I import them, they look gray. They can be somewhat fixed using settings, but why is this happening? Before I open an image the thumbprint looks find, but once it's been opened, it's grey. I'm using a new memory card, but I've tested a couple of them. I've tried importing to my desktop with other accessories also connected, and I've connected to my Surface with nothing else to interfere. I tested my "RAW" theory and set the camera to a Large photo setting and sure enough, colors look good. Any ideas? I've read a few forums and checked the exposure compensation (none), white balance (auto), and metering mode (set to evaluative metering). What should I be doing differently?</p>