matthew_davies1

<p>Lighting Diagram</p>

<p>Here is the comparison photo.</p>

<p>I'm working on getting images from her. <br> She is using the external flash as the Main light and ambient as fill. The pop-up should only be communicating with the external flash. The ST-E2 doesn't have a flash bulb to add any exposure to the image. I've suggested that as an alternative, but she should need it to do what she's trying to do.<br> This may just be a case of getting it repaired. I just wanted to avoid that option if it's not broken, but just user error. From reading the manual and checking her settings, she's got everything set the way it should be (that I'm aware of) but there are lots of hidden settings that can affect these things, so I figured I'd reach out.</p>

Thanks puppy. Some response details. She is shooting in manual mode with the shutter speed and aperture and ISO all set to provide ambient Fill. She also was only using the single slave mode so there were no ratios to set. She simply set the remote slave to provide one stop over exposure which was necessary because of the light modifier. The pop up flash should have only been triggering the slave and not adding any exposure. By turning the key light away from the subject we were able to demonstrate that the pop-up was adding a lot of exposure and creating a shadow on the background being that it was the only light facing the subject. Thanks Matt

<p>I'm a Nikon CLS user but I'm helping someone with a Canon system. She has the camera set for external flash only. We were getting some strange shadows on the wrong side of the image (the same side of the subject as the key light) and the background was getting light where it shouldn't.<br> First I tried positioning the slave light in a bunch of different positions. Then, after suspecting that it might be the built-in flash, I turned the key light around facing away from the subject. It was definitely the built-in flash.<br> I confirmed her settings and everything is set the way it should be (unless there is another setting I'm missing).<br> Is this an issue with her camera? A firmware issue? A known issue with Canon's system?<br> She's using a Canon 70D with a 600 speedlight as the slave.<br> I appreciate any insight anyone might be able to provide.<br> </p>