<p>I have been shooting Nikon since I first bought a DSLR 35 years ago.</p>
<p>I bought the 800e about a year after it came out - hoping that Nikon would have worked out the bugs by then.</p>
<p>At first I was wowed by the resolution, depth and image quality. I shoot a lot in low-light and the high ISO performance was great.</p>
<p>As time went on I started to notice that there were a rather large percentage of photos that were just slightly out of focus. Because I was often shooting wide open and with low shutter speeds I initially thought it was user error. As time went on and I tested the camera in bright light and with high shutter speeds - I realized I was the proud owner of one of the dreaded cameras with focus issues. I can't even begin to tell you how many theater, dance and concert performance shoots have been compromised over the years by the use of this camera.</p>
<p>As I read more about the issue it became clear that 1. Nikon was not acknowledging the problem and 2. Nikon did not have a fix for it.</p>
<p>This past summer I was in Europe for one of the largest music festivals there and they happened to have a Nikon service desk at the festival that I checked my camera. They were unambiguous - yes your camera has focus issues that you will see at wide open apertures. You should contact Nikon in your country (USA).</p>
<p>After I heard about the unofficial recall that they had for some lucky Nikon D800 owners, I finally sent the camera in to for repair. I figured they had found a fix for the problem. Before sending it in I called Nikon and asked the person on the phone if I could be part of their recall - they said no, that it was a complicated way in which they figured out who would qualify and since I did not receive the message I did not meet these mysterious criteria. On top of this the person refused to acknowledge the problem and kept repeating that if I have an issue I should send it in and it will be up to factory specs when they send it out.</p>
<p>I had to laugh a little at that - there was a problem with Nikon's factory specs which is why I was in this situation to begin with.</p>
<p>Anyway - I send it in and get an estimate for $250!! I call and remind them this is known problem in the community even though Nikon wont acknowledge it - now that they have determined my camera has this problem don't they have an ethical responsibility to fix it free of charge. No deal - they insist that they will not do the repair without payment.</p>
<p>So I pay up and get the camera back. I have to say they were prompt with the turnaround time, and I got it back in a week. Unfortunately it appears nothing was done to it. The focus issue is still there. I have now tested it for about a month and the focus is still off! The D7000 and D750 that I own have better focus than this expensive camera!</p>
<p>Really disappointed in Nikon's quality, service and their treatment of loyal customers.</p>
<p>Has anyone successfully had this issue resolved?</p>