jnseventscapture

<p>Hi Guys,</p> <p>Just wanted to give you the update that everything worked out fine.<br> Got the lens returned to Best Buy and got a full refund.<br> Appreciate your help.</p>

<p>I will try and clean the contacts and will also try it on another body. Really hope it'll work! It's gonna be a real headache and a looong way to sent the lens for repair or to exchange it. <br> Anything else i might consider?<br> And is this a common problem? When I first noticed it I deed some web research and didn't see much issues with the AF not working. I've only seen issues with back (or front) focusing issues. </p>

<p>Thanks for your support guys.<br> Friday I sent a mail to Best Buy. I hope they respond tomorrow.<br> I did not try the lens on another body yet. </p> <p>And it's really a pity if i have to take care of the cost myself. <br> I can understand it somehow, but still it isn't my fault that I got a faulty lens.<br> And also if it had been tested when purchased, everything would've worked fine. Cause it did on the first day. <br> The problem occurred early on. For the same matter it could have been a year after purchase or so. </p> <p>Anyways... I will await a reply from Best Buy.</p>

<p>Thanks Gup.<br> I will contact Best Buy.<br> If I send the lens back to the Best Buy in the US, Miami , who is responsible for the costs made for shipping it towards them, costs for repair or exchange or any other costs that have to be paid in order to sent it to them, for them to recieve it, me getting the new or repaired lens shipped to me, etc? <br> <br> In the meantime (half an hour ago) I also contacted Nikon Support. Waiting for their reply.<br> </p>

<p>I've cleaned the contacts on the lens and the body. Still nothing :(<br> Also checked the settings. <br> The body is working and auto focusing with my other lenses. <br> And make sure battery is sufficiently charged. Really?? The battery is fully charged.</p> <p>Any other recommendations how I could get it to work?</p> <p>I'm really disappointed now, because if saved very long for this lens as it is very very expensive.<br> And I really have no idea how I will send the lens back to the US for repair. That is my biggest concern.</p>

<p>I will try and clean the contacts and will also try it on another body. Really hope it'll work! It's gonna be a real headache and a looong way to sent the lens for repair or to exchange it. <br> Anything else i might consider?<br> And is this a common problem? When I first noticed it I deed some web research and didn't see much issues with the AF not working. I've only seen issues with back (or front) focusing issues. </p>

<p>Thanks for the fast reply Barry.<br> Forgot to mention that I also switched from M/A to M numerous times. On the lens and also on the camera body.<br> What can I use to clean the contacts on the lens?</p>

<p>Hi all,</p> <p>It’s now three days ago that I’ve received my new lens, the Nikon 24-70.<br> The day I got it, I tested it on my D7100 and everything worked fine.<br> Yesterday I took it for another test and the lens didn’t autofocus anymore.<br> I took off lens, put it back on, still it didn’t work. I repeated this and then it did work. But only for a couple of shots. Suddenly it didn’t want to autofocus anymore.<br> A couple of times I tried to take it off, put it back on, but still no autofocus till now.</p> <p>I did test some other lenses I have and all of them are working in autofocus.</p> <p>What can be the problem?</p> <p>My biggest concern is that if it’s a fault on the lens, I may not be able to send it to repair or something like that.<br> I live in Suriname and here we don’t have any Nikon shop nor an authorized Nikon dealer.<br> My mother in law was in the US for a vacation and she bought it for me at best buy store.<br> Where and how will I be able to (eventually) send it for repair?</p> <p>[sorry for my bad English, native language is Dutch] </p> <p>Best Regards,<br> Johnathan Chen</p>