steve_d7

<p>I apologize to those whose film has taken longer than expected. Unfortunately, I have let a number of people down by not getting results as quickly as I had planned. It makes me feel depressed to read the posts here. I have been processing these old films since they were current and my first priority has always been to get the best results possible. I appreciate the patience of those who have been waiting and understand why people have gotten frustrated. If our positions were reversed I would certainly feel the same. <br /> <br />I am not going to make excuses: I failed in meeting the very reasonable demands of my clients and did not keep the promises I made. There is no excuse for the lack of communication and failure to deliver on time. I have unsuccessfully tried to manage this situation in a timely and appropriate manner. I am receiving assistance with the business side of matters so that I can focus on what I do best which is getting the memories from forgotten films.<br /> <br />I will post updates on <a href="http://www.rockymountainfilm.com/news.htm">www.rockymountainfilm.com/news.htm</a> Please know that I will do my best to learn from my mistakes and not allow them to repeat in the future. Thank you for your understanding.<br /> <br />--Steve</p>