kayleen_edwards

<p>I got my rolls of film back but they were opened, taped back together with a sticker over each roll that read: Received Damaged!!! Also a note inside directing film over to FRI out of Canada. Film Rescue. So, to Film Rescue; I will send you these two rolls of film but I fear it will all be a wash! I am furious with Rocky Mountain! It took almost two years to get two rolls of film back and now it seems they are ruined for good!! What a depressant!</p>

<p>Nobody has called me yet and ALL I want is my film back! I don't even care about the refund because I wrote that off literally and in my head well over a year ago. I left a message for the attorney stating that I just want my film back. I am somewhat relieved that they are sending back film. I am a bit concerned however, that I did not get that phone call.</p>

<p>I'll be the first to admit that I am "Whining" about getting my film back as Kelly so eloquently put it..Not! Apparently Kelly has no film with RMFL. I recommend to all of us who do have film with RMFL that if the judge does not take appropriate measure in getting the film back to its rightful owners then we should all file a class action lawsuit. If you take the amount of money we each pay per roll and times that by the amount of rolls never developed I guarantee there would be enough there to entice an attorney to take the case. Just think it is something we may want to consider should there be no other resolution.</p>

<p>I got a claim form and have filled it out but I sent him a check a year and a half ago from an account I no longer have and I have moved to another state since. I even called and spoke to Leah giving her my new address. Not to mention all the messages I left with all the crucial information on me. I guess since I got the claim is proof I am listed. So, I have filled it out but I don't know if I am to fax this to the clerk of court in CO., mail to the attorney, mail to the trustee..I even read all the papers (should have hired an attorney to help me understand) and I am not clear as to where I send the papers. I guess I will call tomorrow. Really, I can write off the money..it would be nice to get it back too but I kinda kissed it goodbye long ago. I can't however, write off the film. I have to say if the film is gone then I will need to pursue a civil action. The film, just like everyone else is irreplaceable and I am still kicking myself to have sent it so far away without even knowing what kind of company I sent it to! So, to all who are viewing this..including you Mr. Dock..I want you to know that you can keep my money..but I want my film back!!</p>

<p>Mr. Dock,<br>

I have read everyone's posts on here and have done my best to keep on top of the issues. You have only posted once and I think to solve further speculation of what is going on it would be greatly appreciated if you would tell us..answer these questions please: 1. Is each individuals film documented by name and address? Or, how is your film cataloged to know who it belongs to? 2. I speak for myself here, it was my understanding that the money had to be paid upfront which is what I have done. According to all the reports I have read as well as your instructions for sending film you require money to be sent along with the film. So, in the argument Kelly makes about people claiming to have paid cannot be contested because anyone who sent you film would have had to pay upfront per your requirements. Is this true? 3. It is very clear that some just want there film back, speaking for myself I am willing to cut my losses on the money I sent you if I can just get my film back. Is this even an option for me? 4. Do you even have our film or did you just spend the money and throw the film in the trash? 5. If it is true that you are going through litigation then who can I contact to JUST get my film back? I am not interested in hanging you out to dry or taking you to the cleaners..I JUST want my film back and given the fact you have already been paid I think this is a very legitimate fair offer. Now, would you please answer these questions? Please.</p>

<p>I got a phone call yesterday from a Leah of RMFL and she said they DO have my film and understand that I want it sent back. She said they will do their best to send it back to me. At least this time I wasn't told it is in processing...like the times before. She left a lengthy message on my phone and I wish that was one call I would have been able to take. I certainly hope they do right by their customers and send all the film back!</p>

<p>Does anyone know who I need to call for the IRS seizing all this property? I am not going to lie down easily and I will continue to call Aurora, CO and chew the ear off of anyone who is willing to listen! There has to be some kind of law protecting all of our property???</p>

<h2>Steve, you make a very heart felt statement above mine and then you direct everyone to your website/news.htm leading us all to believe you are going to tell us something important about your business and perhaps information on where our film is and the process of it. So, after reading your apologies I go to your website thinking I will further read more apologies on the delay of processed film and I get this...apparently another DISCLAIMER passing off any damage to film on the UPS or USPS. Well you already have my two rolls of film and I WANT IT BACK!!! It is clear you have not nor have any intentions of developing it...after two years! You have had your chance. Now, send it back to me! You have my address and if you need it again please take a second of your time to ask me for it! Good grief is that too much to ask?? I AM SO FRUSTRATED WITH YOU AND YOUR COMPANY!!!! For anyone wondering...here is the big news Steve has posted on his website.</h2>

<h2>Shipping Information</h2>

<p>We've moved to 11801 E 33rd Ave Ste A, Aurora, CO 80010 USA.<br>

Sending your film to Rocky Mountain Film via the US Mail is still safe. We recommend indicating in large type the contents of your package as "Undeveloped Photographic Materials" along with "Do Not X ray".<br>

For the most recent update from the USPS, click <a href="http://www.usps.com/news/facts/lfu_012902.htm">HERE</a>.<br>

<strong> US Mail to be sterilized</strong>: Implications for Kodak and the photo industry <br>

To protect public health and ensure confidence in the US Mail system, the United States Postal Service (USPS) is installing new equipment to sanitize certain items sent through the mail. While various sanitizing technologies can damage film and other sensitive materials, the USPS has issued the following statement:<br>

<br>

"The USPS is working with the mailing industry to develop procedures to ensure that sanitization of the mail will not damage sensitive items in the mail. Sanitization technology is currently being tested on a wide range of film products, digital and magnetic storage devices, laboratory samples, food and plant products, and "smart" credit cards with embedded chips to ensure that all business mail can be safely processed through the postal system."<br>

<br>

Therefore, based upon this statement and upon other information from USPS shared with Kodak and the photo industry, it appears that current photographic commerce in all its forms will be unaffected.<br>

Kodak will issue further statements as new information becomes available. <small >© Eastman Kodak Company, 1994-2001.</small></p>

<p>One big mistake you have made Steve is NOT keeping your clients informed! I have gone two years with only two phone calls! I spoke to Leah 6 months ago who told me she had her hand on my film (quite personally) and that they were in the process of being developed and I would have them in a month or two..so later. That was 6 months ago. I have made well over 20 calls in the last 4 months only being able to leave two message. I have gotten not one return call! I have left you and your company my name, number, address and all ways possible to reach me yet nobody has done so! Leaving me hanging here has been a horrible experience. No business should do that. You could have at least called back and been upfront about the matter of my film. It is sickening to learn all about your company AFTER THE FACT on a Google search. Okay, I am saddened you are going through a rough time in your life but can you PLEASE SEND ME MY FILM BACK!!!!! Can you at least make GOOD on something???</p>

<p>I WANT MY ROLLS OF FILM BACK!! I am looking for the link to the attorney handling this case. I sent two rolls of film to them 2 years ago and through many calls and many no return calls I am sick to learn of this. Now, I live in MD and I want my rolls of film back. I want to be able to get in touch with whoever is handling this case so I (and I suspect many others) can get their undeveloped film back. Sure, I am out 80 dollars but I am out more than that if I cannot get my film back. If anyone has any information to the attorney I can reach I would greatly appreciate it. FYI..I have tried to send emails to RMFL and they too are not going through. I have two very sentimental rolls of film of military nature and I would be happy to pay someone else to develop them. I just want them developed and my film DOES NOT belong to RMFL. Therefore it cannot be sold! It is mine..and I want it back. Sincerely, Kayleen Edwards.</p>