<p>I have a Nikon Coolscan IV ED film and slide scanner which I bought new and was working fine on a previous pc before we packed the scanner away some time ago in preparation for a house move,I have got the scanner out and checked the internet as the desktop I am using is running Windows 7. I also have an Epson 3170 Photo flatbed scanner and that works fine with the desktop.<br>
So I ran Vuescan using the cable and port that the Epson works with and I got the message – “no device connected” I tried with a new cable and a different port same message “no device connected” (I should mention that when the Coolscan is turned on it makes all the sounds of initialising that I remember – so its not dead) I then ran Silverfast using both cables and both ports and still got the message - “no device connected”<br>
I contacted Vuescan who simply said the cable must be faulty but thant cant be as it works fine with the Epson and I have tried 2 leads and 2 ports. <br>
Do you have any ideas please?</p>
