tim_mcmahon

<p>I experienced the same problem with Gold Fibre silk A2 until a search on another site led me to page 35 in the manual and the instructions for loading fine art paper using front feed. It's fiddly and a PITA honestly, but it works.<br> You need to be pretty firm pushing the paper in because it has to slide up the roll media feed at the back of the printer and seems to get a bit caught on the way through - at least on my P800, it does.<br> BTW I always set the paper Thikness to 4mm for the GFS to avoid head strikes which I used to get sometimes on the 3880 when set to 3mm.</p> <p>Tim</p>

<p>Mike<br> PS: not "...too poor <em>and</em> approximation..." but "...too poor <em>an</em> approximation..." <br> I've had the occasional botch up trying to deal with custom paper sizes.<br> The cropping-during-printing issue makes me very suspicious that the paper-size/margin issue is at play.<br> Tim</p>

<p>Mike<br> I've never experienced the problem using a standard paper size. <br> I find selecting A3 paper size in page setup (you're using A3, right?) setting margins to 0 and cell size to what I want works perfectly every time. (Mind you, we set all our measurements in mm)<br> I wonder whether 11.7 X 16.5 is simply too poor and approximation for A3 and the driver gets confused? <br> I'd try selecting A3 paper size and converting your 8 X 12 to mm (203 x 305).</p> <p>Tim</p>