hop_phan

<p>Last update:<br>

Hi all, <br>

I just received my lens this morning and ,wow, it works like it supposes to.<br>

Canon has replace the PCB Assy, Gyro (part#YG2-2880-000.<br>

I'm a happy guy now.</p>

 

<p>Obviously they did not do a field test in my case but... everybody makes a mistake ! And they did apology.</p>

 

<p>Update about my lens :<br>

I received a phone call this morning from Canon Canada telling me that my lens is ready to be sent back to me .<br>

The technician told me that he replaced the IS the third time but the IS still does not work ! Finally he found out that the pivot/axis (?) is damaged . He said that this is the first time he encounters this problem. I hope the lens must be good after the repair.</p>

 

<p>Hi all,<br>

After submitting the pictures taken with my 100-400 IS lens, I got a phone call from a customer service representative from Canon Canada. He wants me to send the lens back (attention) to him so he can personally test the lens before the technician do the repair . Hope they will test the lens after .<br /> The lens is now en route to Canon Canada Service Centre in Toronto .<br>

Will keep you update with the result.</p>

<p>Updating my post :<br>

Hi all,<br>

I did take test shots again and realize that the IS of my lens is not effective so I phone Canon to discuss the problem. They want me to send them test shots (unprocessed) so they can decide if the problem is real and if I need to send the lens to be repaired again.<br>

I'm waiting for their answer and will keep you all updated.</p>

<p>Hi Peter,<br>

I did try take some pictures with the IS on and off and see almost no difference when checking the sharpness of these pictures . That why I sent mine in the first place after I tried the one from a friend of mine and saw a clear and effective stabilization of that IS system.<br /> I described to Canon the "problem" (I thought) when sending mine to be repaired and assume that Canon will check their work before sending it back to me , but twice, I see no difference . Still confused !</p>

<p>Hi Mark,<br>

Look at this link: http://www.kenrockwell.com/canon/date-codes.htm</p>

<p>Hi Mark,<br>

Your lens is made in 2013. I did send mine to fix as I said in my post but ... I think it came back the same. Who has the same old lens as mine (2001) please give me some idea . Thanks.</p>

<p>Hi Jamie,<br>

To be exact, they charged me $319.00 for<strong> out of warranty standard labour charge</strong> (paid in advance) . They could charge more if the problem is more serious and needs more parts . At the end I did pay $368.48 (include tax and shipping). For service details (from Canon), it says : Replaced listed parts, adjusted to spec .<br>

Part description : - One (1) Lens ass'y, Image Stabilizer (part# CY3-2110-010 )<br>

- Three (3) Setscrew, slotted, HLCP (part# XA6-1170-398<br>

and for the 2nd time , they did not charge me anything (warranty) and in the paper work, it says :</p>

<p>Replaced listed parts, adjusted to spec ,<br>

One(1) Lens Ass'y , Image Stabilizer (part# CY3-2110-010)<br>

One (1) FPC Ass'y , Main (part # YG2-0370-009)<br>

but at the end , to me ,nothing changes . That why I'm confused and need your advice/thought.<br>

Thanks.</p>

<p>I got a used 100-400 L IS mark I . This one is made in 2001 , according to the lens code (UP). The IS On/Off button on the lens still used the sign "I" and "0" instead of "ON" anf "OFF".<br>

When I press the shutter button/back focussing buttom halfway to activate the IS system, the image in the view finder does not stay still like other canon IS lens , but still moving due to the shake of my hand (more at 400mm).<br>

I tried on my friend 100-400 IS Mark I and the image stays still after the IS is activated (this one must be newer due to the lens code).<br /> I thought that my lens is defective so I sent it to Canon to fix the problem . It cost me almost CAD $ 400.00 to repair. But same thing happened . I phoned Canon and sent it in the second time. Canon fix it again (?) and send it back to me. The image in the view finder still not steady when I turn the IS on. The IS system makes a sound proving that it is working or trying to work but with no result (?).<br>

I do not want to send it in the 3rd time because it looks silly to me .<br>

What do you think ? Is it normal for a lens that old ? I'm really confused .<br>

Thank you for all the input.</p>

<p>William, <br>

All lenses I have are EF lenses : 50 mm1.4, 85 1.8,135 f2, 16-35 f2.8, 24-70 , 1 70-200 f4IS. No EF-S .</p>

<p>Hi all,<br>

What back-up camera for a 5DII will you choose : 7D , 2Ti or an used 40D/50D ( if money is an issue ). ?<br>

Thanks in advance for your answer.</p>

 

<p>Thanks again everybody for answering and giving me a lot of advices. I will keep these 2 lenses and use them more often to get to know their advantages and possibilities which I have wasted .</p>

<p>I am still listening and learning from all of you. Thank you all.</p>

<p>Wow, all I can say is what a wonderful forum we have. Thank you all. I have learned so much in the last 2 days . Thanks again. I still want to hear from you.</p>

 

<p>Thanks, Nadine. I have that one . I thought that is a back-up camera !</p>

<p>William,<br>

When suggesting me to buy " a x 1.4mkII " , do you mean a camera ?. Could you please make it clearer . My brain is numb now. Thanks.</p>

<p>Thanks all for your useful ideas. <br>

Mark, I mean the official photographer.<br>

Another question : Do you think trading my 135 and 70-200 f 4 IS for a 70-200 f 2.8 IS is a good idea ?</p>

 

<p>Eric,<br>

You did mention about a faster wide angle lens . Is the 16-35 f2.8II ( I have it ) is not fast enough to you ?.<br>

Jim,<br>

You make my f2.8 itch itchier ! Man , What should I do now ?</p>

<p>Hi ,<br>

If you are going to take pictures of a wedding, which Canon lenses will you bring with you ( with a EOS 5D II ) and which one you will leave at home ?:<br>

- 50 f1.4, 85 f 1.8 , 135 f2.0L , 16-35 f 2.8 II L, 24-70 f 2.8 L, 24-105 F4 L, 70-200 f4 L IS . Do you think a 70-200 f2.8 ( IS I/II ) is really needed ? )</p>

<p>Thanks for all the inputs and for the very good question you ask me about why I want a 70-200 f2.8 while I rarely use my f.4 IS . The reason is I want to start doing wedding ( not professionally ) and events such as Birthday , party, concert... Beside those 2 lenses ( 135 and 70-200 F4 IS ) , I also have a 85 f 1.8, 16-35 f 2.8 II, 24-105 f 4 IS, 24-70 f 2.8 . And maybe I have the the CAS ( LAS ) syndrome as JDM suspects. BTW , what does LAS stand for ? Another reason : I do not have a big enough camera bag. What do you think ?</p>

 

<p>I am having a Canon 135 F2.0 L and a 70-200 F4 L IS ( rarely using them ) . I never own a 70-200 F 2.8 IS but I am always thinking about getting this great but heavy (?) lens. Should I sell ( or trade ) the 2 lenses above for the 70-200 F 2.8 IS ( mark I / II ) or should I keep them. ? I am using Canon 5 D II . Any advice, please .</p>

<p> Mike,<br>

Thanks for your help but it is not what I want. I want to know how to get to the Metadata preset folder ( Lightroom 2.6 ) in my computer ( window 7) and delete this template.</p>

<p>Hi All,</p>

<p> I'm using Lightroom 2.6 and Window 7 . I want to delete the Metedata Template but I do not know how to get to the Metadata Preset Folder. Please help.<br>

Thank you.</p>

<p>Thanks Mendel,<br>

I have another question here : in the case I use manual focus, will the shutter button activate IS ?</p>