stepan_pylyp Posted December 14, 2003 Share Posted December 14, 2003 Just bought a Minolta 5400 scanner and can't get it working at all. When I turn the unit on I can see a white light when I look inside the door but the On/Off led doesn't light up � I've never even seen it blink once! The manual only states that the led will blink when "launching the DiMAGE scan utility" but am I correct in assuming that it should light up initially when power is applied, prior to launching the utility? Thanks Step Link to comment Share on other sites More sharing options...
fp56gallery Posted December 14, 2003 Share Posted December 14, 2003 Did you install the Minolta Software before connecting the scanner to the PC. The manual says that this needs to be done in the first place. Hope this helps.Franz Link to comment Share on other sites More sharing options...
stepan_pylyp Posted December 14, 2003 Author Share Posted December 14, 2003 Yes I did install the software prior to connecting the scanner. I've repeated this process many, many times using USB and IEEE1394 on two different computers but not even a blink of an LED. Thats why I suspect there must be a hardware problem. Thanks again Step Link to comment Share on other sites More sharing options...
costas_lymbouris Posted December 14, 2003 Share Posted December 14, 2003 I have a 5400 and the light on the front starts to flash as soon as the power is turned on. It then continues to flash whilst the Minolta software loads it with the firmware, and then it stops flashing when it is ready to scan. I use USB2. Sounds like you have a faulty unit. Link to comment Share on other sites More sharing options...
peter_mackay2 Posted December 14, 2003 Share Posted December 14, 2003 Take it back immediately. I've had three or four of them and I'm still waiting for one that works. My first one was dead on arrival but replacements lasted for a couple of weeks before conking out. I believe there is sample-to-sample variation in the noise levels. Many people are happy with theirs and the one I sent back for repair (after refusing a brand new replacement I couldn't get to scan well) did produce nice scans. I've been waiting for its return for three weeks. Those things are made in Taiwan and they're not sorted out. I strongly recommend having a drum scan made of a favourite negative for comparison purposes. Link to comment Share on other sites More sharing options...
erik_loza Posted December 14, 2003 Share Posted December 14, 2003 A question for Minolta 5400 owner Peter Mackay: Have you genuinely received three or four bad 5400's? If it were me, I would've gone with a Coolscan 4000 or something else by the second one. I inquire because your posts always appear behind some other user's thread when they have an issue with their own 5400. My question then is, are you more interested in owning a scanner which meets your needs or interested in bad-mouthing Minolta with the same old negative comments we've been hearing for quite a few weeks now, instead? I bought my 5400 right after they were first available here in the USA, use it on almost a daily basis, and think it's the best desktop unit available in it's price range. Make no doubt about it that if I had gotten even a second lemon in a row from Minolta, I would've said, "Screw this. I'll pay the extra $$ and buy a Coolscan because I've got work to do". It's a new model and there will be bugs for sure, but I'm positive that for the few users who have experienced issues, there are many times more who have found that this unit completely fulfills their needs. If it doesn't for you, then why are you still sticking with Minolta, then? Link to comment Share on other sites More sharing options...
peter_mackay2 Posted December 14, 2003 Share Posted December 14, 2003 Erik, because I believe all the posts I've read before and after buying one that say it makes good scans, as I've experienced myself. And I realise my experience is one of a minority, though it's still valid for posting. Link to comment Share on other sites More sharing options...
coolmingli Posted December 15, 2003 Share Posted December 15, 2003 I have the Minolta 5400, and it works great right out of the box. no problem what's so ever. Link to comment Share on other sites More sharing options...
crabseye Posted December 15, 2003 Share Posted December 15, 2003 Stepan, you have to push the power button very firmly. They operate a bit strangely. Make sure you turn scanner on (blink blink blink), launch Dimage software (initialization routine, blinks, whirrs, and clicks), and then get the steady green light. I too had a bad unit right out of the box, but my second one seems to be operating well (so far ...). Link to comment Share on other sites More sharing options...
stepan_pylyp Posted December 16, 2003 Author Share Posted December 16, 2003 Thanks for your input. The led didn't light up at all - no blink blink blink. It went back to the store today, should receive a replacement in the next couple of days. Thanks again. Step Link to comment Share on other sites More sharing options...
jorge Posted December 17, 2003 Share Posted December 17, 2003 As I have stated before, probable ad-nauseam, these scanners are extremely quirky. I had one that failed after five weeks of flawless performance and horror stories abound. The replacement (three weeks old) is going on perfectly <knock on wood> and as a bonus manages a 5400ppi scan with ICE and GD in under three minutes while the other took about ten. It's a pity because when they work they do beautiful scans. The software sucks but I plunged an extra $200 for SilverFast and I'm glad I did it, SF is the best interface for any scanner presently available, period. I really hope the Minolta people get their act together. So much for their QC. Link to comment Share on other sites More sharing options...
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