Any updates on Sony Service experience?

[dave_powell2]

Hi everyone,

 

When I bought my used DiMage A1 a year ago (at Hunt's in Melrose, MA), I also

bought the 1-year Used Camera Warrantee from Mack Insurance. And the EVF in

the camera started to fail 11 months later!

 

So I went through the web-filing process, received a service-approval number

from Mack, and sent the camera in. That was over a month ago, and the only

thing that appears on the service-tracking link they gave me, is that the

camera is "with Sony."

 

Has anyone had recent experience with Mack and/or Sony service? And if so, how

long did Sony have your camera? And were you ever able to discover its status?

(I've also emailed Mack, with no success.)

 

Many Thanks!

 

Dave