patflynn Posted April 29, 2009 Share Posted April 29, 2009 <p>Hi All,<br> I've been shooting with the 5D Mark II and for some time now have used Digital Photo Pro to edit and print my images. Yesterday I installed PS CS4 (uninstalled CS3 first) so that my RAWs would be recognized by Bridge and editable in PS. I contacted Adobe via phone to purchase the CS4 installation CD, and it's now coming in the mail; meanwhile upon their advice I downloaded the 30-day trial version off their website to get started.</p> <p>My trouble is, I can't get Bridge to thumbnail my RAWs nor PS to open them - an error arrives saying "it is the wrong type of file." If I use a DPP-to-CS4 workflow I can get my 5D2 images into PS, but otherwise can not. And I'm baffled because I downloaded this "latest & greatest" version (11.0.1) from Adobe itself just yesterday - and I had thought that CS4 supported 5D2 RAWs right from its initial launch last year. Why should this be a shortcoming now?</p> <p>I certainly assume that a driver is missing - does anyone know if this is purposely withheld from the trial version? Or otherwise know what I can do to fix this? The CS4 installation CDs should arrive next week which I assume will solve this, and I do have an adequate workaround meanwhile. But the problem is vexing enough for me to ask advice nonetheless. Anyone have any insight?...</p> Link to comment Share on other sites More sharing options...
phule Posted April 29, 2009 Share Posted April 29, 2009 <p>I would download (and install) the latest ACR update from Adobe just to be sure.</p> <p>http://www.adobe.com/support/downloads/detail.jsp?ftpID=4365</p> <p> </p> Link to comment Share on other sites More sharing options...
marknagel Posted April 30, 2009 Share Posted April 30, 2009 <p>You need to install the updated ACR file. I don't think it was out when the trial came out.</p> <p>m</p> Link to comment Share on other sites More sharing options...
marc_felber1 Posted April 30, 2009 Share Posted April 30, 2009 <p>Maybe the raw plug ins for cs4 has not been updated yet? It works fine with the Canon 1d Mark III with no problems. </p> Link to comment Share on other sites More sharing options...
stsva Posted April 30, 2009 Share Posted April 30, 2009 <p>The easiest way to update is to go to the help menu in PS and select "Updates".</p> Link to comment Share on other sites More sharing options...
anthony_hicks Posted May 1, 2009 Share Posted May 1, 2009 <p>The latest version of ACR works fine for 5D2 files as mentioned above. However I found it produced rather 'flat' results so I reverted to using DPP as my Raw converter.</p> Link to comment Share on other sites More sharing options...
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